Business Details
15 Years
experience
Calgary's Trusted Jewelry Store
Gem by Gem by Carati has been serving Calgary since 2011, continuing a family legacy in fine jewelry that began in 1979. Our team of certified gemologists, goldsmiths, and designers specializes in custom creations, repairs, and curated collections of diamonds and timepieces. We prioritize personalized service with no commission-based sales, ensuring clients receive expert guidance tailored to their unique needs.Our on-site workshop handles everything from intricate repairs to custom designs, combining traditional craftsmanship with modern technology. With over four decades of local experience, we remain committed to preserving the emotional value of jewelry through meticulous care and transparent communication.
Services
Jewelry Repairs
Custom Design
Watch Repairs
Stone Replacement
Ring Resizing
Details
- Year established: 2011
Highlights and features
- 40+ years of family-owned jewelry expertise in Calgary
- On-site Graduate Gemologist and master goldsmiths
- No commission-based sales for unbiased guidance
- Custom designs using 3D CAD technology and traditional techniques
- 7-day turnaround for most repair services
Associations and certifications
- GIA
What people say
Reasonable price
Great to deal with
Highly recommend
Perfect fit
Seamless finish
Services
Jewelry Repairs
Our expert goldsmiths specialize in restoring damaged jewelry to its original condition. Services include ring resizing, clasp repairs, and stone resetting using precision techniques. With on-site capabilities and a 7-day turnaround, we ensure your cherished pieces receive meticulous care while maintaining structural integrity.
Custom Design
Transform your vision into reality with our personalized design process. Utilizing 3D CAD technology and traditional craftsmanship, we create one-of-a-kind pieces tailored to your specifications. From concept sketches to final production, our team guides you through every step to ensure perfect execution.
Watch Repairs
Authorized service center for Longines, Tissot, and Hamilton watches. Our technicians perform complete overhauls, battery replacements, and precision adjustments. With specialized equipment and manufacturer-certified expertise, we maintain optimal functionality and longevity for your luxury timepieces.
Stone Replacement
Replace lost or damaged stones with our expert-sourced alternatives. Our GIA-certified gemologist selects matching diamonds and colored gemstones from trusted global suppliers. We ensure proper setting techniques while preserving the original design's aesthetic and structural integrity.
Ring Resizing
Precision resizing for perfect comfort and security. Our craftsmen use professional techniques to adjust ring sizes while maintaining band integrity. Most projects completed within a week, with careful attention to preserving intricate details and stone settings.
People
Justin Ng
Owner, Graduate Gemologist
Third-generation jeweler with GIA certification. Specializes in diamond evaluation and watch expertise. Leads client consultations for custom designs while managing store operations.
Christy Wade
Goldsmith
Alberta College of Art + Design graduate with specialized training in jewelry repair. Expert in both modern and antique piece restoration, ensuring structural integrity while preserving sentimental value.
Kendice Camacho-Sarne
Sales Professional
Client-focused jewelry advisor with expertise in guiding customers through significant purchases. Emphasizes emotional connection and personal significance in every client interaction.
Paula Vacaflores
Graphic Designer, Marketing Coordinator
Combines jewelry industry experience with design expertise. Manages visual branding and marketing initiatives while drawing on family goldsmithing heritage for creative insights.
Susana Barrera
Sales Professional
25+ years in fine jewelry sales with Art History background. Specializes in helping clients find meaningful pieces, blending historical knowledge with contemporary styling expertise.
Questions
What jewelry repair services do you offer?
We provide ring resizing, clasp repairs, stone resetting, chain soldering, and complete restorations. Most repairs are completed within 7 days using on-site goldsmith services.
Can you create custom jewelry from scratch?
Yes, our custom design process starts with consultation and 3D CAD modeling. We guide you through material selection, stone sourcing, and production for fully personalized pieces.
Do you service luxury watches?
As authorized service center for Longines, Tissot, and Hamilton, we offer complete overhauls, battery replacements, and precision adjustments for Swiss timepieces.
How long does ring resizing take?
Most resizing projects are completed within 7 days. Complex adjustments or specialty metals may require additional time, with clear communication throughout the process.
Can you replace lost gemstones?
Our GIA-certified gemologist sources matching diamonds and colored stones globally. We ensure proper setting techniques while maintaining the original design's integrity.
What makes your service different?
Family-owned since 1979 with on-site goldsmiths and gemologists. No commission-based sales ensures unbiased guidance focused on your long-term satisfaction with every jewelry experience.
