Business Details
Your Trusted Source for Quality Footwear in Ottawa
Established in 1897, Letellier Shoes has been a cornerstone of Ottawa's footwear industry for over a century. Founded by Joseph Letellier, our legacy began with a commitment to quality and customer service that continues through four generations of family ownership. We transitioned from a men's-only store to a premier destination for both men's and women's footwear, expanding in 1994 to accommodate our growing clientele. Our expertise spans decades of evolving fashion trends and technological advancements in comfort and design.Today, under East Lake Limited's stewardship since 2014, we maintain our tradition of offering premium brands like Ecco, Blundstone, and Clarks. Our team combines historical knowledge with contemporary styling to help customers find perfect fits for every lifestyle. With both physical and online stores, we serve Canadian clients nationwide while preserving our local Ottawa roots. Our 50-year tenure at 146 Rideau Street reflects enduring trust from generations of discerning customers seeking superior footwear solutions.
Services
Men's Footwear
Women's Footwear
Boots
Shoe Accessories
Gift Cards
Online Shopping
In-Store Fitting
Footwear Repair
Brand Selection
Sizing Assistance
Highlights and features
- We offer over 125 years of footwear expertise and local market knowledge
- Our staff provides personalized one-on-one shopping assistance
- We carry exclusive collections from premium brands like Ecco and Blundstone
- We guarantee nationwide Canadian shipping with free options for Ontario/Quebec
- Our return policy ensures customer satisfaction on all full-price purchases
Services
Men's Footwear
We offer extensive collections of men's footwear including dress shoes, casual wear, and athletic styles from premium brands. Our selection features Ecco, Blundstone, and Samuel Hubbard models designed for comfort and durability. Expert staff assist with finding proper fits for professional and personal needs.
Women's Footwear
Our women's collection combines fashion with function, featuring brands like Aetrex, Birkenstock, and Cloud. We carry seasonal styles from elegant heels to practical boots, with knowledgeable staff available for personalized recommendations and sizing assistance.
Online Shopping
Our digital store provides nationwide access to select footwear collections with free shipping for Ontario and Quebec orders over $125. Customers can reserve items online for in-store pickup or arrange curbside service. Gift cards and size inquiries are managed through our dedicated phone support.
In-Store Services
At our Ottawa location, customers receive personalized fitting assistance and styling advice. We offer size reservations, product demonstrations, and immediate availability checks. The store maintains expanded inventory not always visible online, with staff trained in foot health considerations.
Gift Cards
We provide digital and physical gift cards in various denominations for flexible gifting options. Online gift cards work exclusively through our website while in-store purchases remain location-specific. Recipients can exchange credits for any available merchandise.
People
Joseph Letellier
Founder
Established the business in 1897 after emigrating from Quebec, building a reputation for quality footwear through challenging times including the 1900 Hull fire.
Ernest Letellier
Second Generation Owner
Took over operations in 1913 following his father's legacy, relocating the store after fire damage and maintaining family commitment to customer service.
Marc Letellier
Third Generation Owner
Co-managed the store from 1963-1988, expanding offerings to include women's footwear and initiating the 1994 store expansion that increased market reach.
Jean Letellier
Fourth Generation Owner
Led the transition to women's footwear offerings in 1988, developing strategic growth that positioned the store for successful continuation under new ownership in 2014.
Louis Letellier
Fourth Generation Owner
Partnered with his brother Jean to expand product lines and customer base, maintaining family traditions while modernizing operations for 21st-century retail demands.
Questions
Do you offer online shopping options?
Yes, we provide online shopping with nationwide Canadian shipping. Orders over $125 qualify for free shipping in Ontario and Quebec.
What is your return policy?
Full-price items may be returned within 21 days of shipment with prior approval. We don't accept returns on sale items or gift cards.
Do you have gift cards available?
Yes, we offer digital gift cards for online purchases and physical cards for in-store use in various denominations.
Can I get help with shoe sizing?
Our staff provides one-on-one assistance both in-store and by phone at (613) 241-6557 for accurate sizing recommendations.
What brands do you carry?
We feature premium brands including Ecco, Blundstone, Clarks, Birkenstock, Cloud, and Finn Comfort across men's and women's collections.
Do you have physical store locations?
Yes, our main store operates at 146 Rideau Street, Ottawa, with expanded inventory and personalized service options.
