Your Passion is Our Priority
Leatherdale Marine, proudly serving Orillia and the surrounding area, has been your trusted partner in all things boating, snowmobiling, and ATV. For over years, we've been dedicated to providing our customers with exceptional sales, service, and support to enhance their experience with their beloved recreational vehicles.
Our Passion and Expertise
Our team of experienced professionals understand the deep passion our customers have for their aquatic and off-road adventures. We are committed to:
- Providing expert advice: Our knowledgeable staff can answer your questions, assess your needs, and guide you towards the right products and services.
- Offering a comprehensive range of products: From top-of-the-line boats and snowmobiles to trail-ready ATVs and a vast selection of accessories, we have everything you need to conquer the season.
- Delivering exceptional service: From routine maintenance to major repairs and warranty work, our dedicated technicians will keep your machines in peak performance.
A Tradition of Excellence
Leatherdale Marine has built its reputation on:
- Integrity and transparency: We prioritize clear communication and fair pricing.
- Customer-focused approach: We listen attentively to your needs and work collaboratively to find solutions.
- Continuous innovation: We stay updated on the latest industry trends and technologies to offer our customers the best possible experience.
Explore Our Offerings
Leatherdale Marine is your one-stop shop for:
- New and used boat, seadoo, and ATV sales
- Complete boat, PWC, and ATV services and repairs
- Genuine parts and accessories
- Boat and engine sales and trade-ins
- Storage and financing options
- Rentals and accessories for adventure seekers
Join the Leatherdale Marine Family
Whether your passion lies in cruising serene lakes, exploring rugged wilderness, or conquering challenging terrain, Leatherdale Marine is here to support you every step of the way. Contact us today and discover the ultimate recreational experience with our expertise and dedication.
Service Issues and Delays
There are several reviews expressing dissatisfaction with the service provided by Leatherdales. Some of the common issues include long delays in the repair of their boats and Sea-Doos, as well as a lack of communication from the company. In some cases, the repairs were not completed as promised, leading to further frustration for the customers.
Poor Quality of Work
A few customers have also reported receiving their boats and Sea-Doos back with subpar repairs or no repairs at all. For instance, one reviewer mentioned that their boat was returned with dirty interior and the spark plugs were not replaced as promised. Another customer had to take their Sea-Doo back twice because it was not fixed properly the first time.
Negative Experiences with Staff
Some reviewers have had negative interactions with the staff at Leatherdales. They have described the staff as being unhelpful, rude, and not taking responsibility for their mistakes. For example, one customer was quoted a price for a diagnostic test to fix their Sea-Doo after it was returned to them in an unfunctional state.
Positive Feedback
On the other hand, there are a few positive reviews from customers who have had a good experience with Leatherdales. They have praised the friendly and professional staff, the knowledgeable service department, and the great selection of products available. Some customers have also mentioned that the staff at Leatherdales are quick to respond to their needs and provide excellent service.
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