A Trusted Partner in Your Automotive Journey
Vernon Toyota stands proudly as a leading provider of new and pre-owned Toyota vehicles, alongside exceptional service and customer care in the Vernon area. We are committed to offering a seamless and enjoyable car-buying and ownership experience.
New & Used Vehicle Sales
Discover a diverse selection of brand-new Toyota models, as well as a curated range of pre-owned vehicles under $30,000 and $20,000. We also offer a streamlined online buying option for your convenience.
Exceptional Service
Our team of highly skilled technicians provides comprehensive automotive services, encompassing routine maintenance, repairs, and diagnostics. We prioritize exceptional customer service and transparent communication throughout every interaction.
Quality Products & Financing Solutions
We offer a comprehensive range of Toyota parts and accessories, alongside extended warranty and financing options to meet your individual needs. Our experienced finance specialists will work with you to create a personalized plan that fits your budget and aspirations.
Community Involvement
Vernon Toyota actively engages in the community, supporting local events, charities, and initiatives. We believe in fostering meaningful connections with our customers and the broader Vernon community.
Our Guiding Principles
At Vernon Toyota, we are driven by core values of:
- Integrity: We uphold the highest ethical standards and transparency in our interactions.
- Customer Focus: We prioritize your needs and satisfaction in every decision we make.
- Innovation: We embrace new technologies and advancements to improve our services and customer experience.
- Community: We actively contribute to the Vernon community through local involvement and partnerships.
Join us on your journey to discover exceptional vehicles, reliable service, and personalized care at Vernon Toyota!
Positive Experiences
Some reviewers have had excellent experiences with Vernon Toyota, specifically with certain salesmen such as Cameron Boles, Marty Taylor, and Adam McCormack. These individuals were described as honest, easy to talk to, and genuinely caring about the customers' needs. They provided helpful advice and went above and beyond to ensure a smooth and pleasant car-buying experience.
Negative Experiences
On the other hand, some reviewers have had disappointing and frustrating experiences with Vernon Toyota. They reported long wait times, poor communication, and feeling taken advantage of by the dealership. Some reviewers were unhappy with the service department, citing issues with appointment scheduling, part availability, and pricing. One reviewer even felt misled by the dealership and experienced poor customer service.
Service Department Concerns
A common thread among the negative reviews is the service department's failure to meet expectations. Reviewers reported long wait times, poor communication, and issues with part availability and pricing. Some reviewers felt that the service department was not transparent about the status of their repairs, leading to frustration and mistrust.
Sales and Customer Service
While some reviewers had positive experiences with certain salesmen, others reported poor customer service from the dealership as a whole. Some reviewers felt that the dealership was more interested in making a sale than in providing good customer service.
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