At Prime Care, our patients come first!
Our Commitment to Your Health
Prime Care Pharmacy & Home Health Care stands out in the community for its unwavering commitment to personalized care and exceptional customer service. We treat every patient as an individual, prioritizing your health and well-being with utmost care and attention.
Who We Are
Located in the Arbour Medical Centre at the Village by the Arboretum, Prime Care Pharmacy has been serving the community since 2004. Owned by passionate pharmacist Danny Lui, we are an independent community pharmacy dedicated to delivering exceptional healthcare services. Our team of experienced pharmacists and dedicated staff are committed to exceeding expectations and empowering you to take charge of your health.
Home Health Care
We provide a comprehensive array of home health care services to help individuals maintain independence and live comfortably in their own homes. Our services include:
- Assistive devices (walkers, bath safety aids, mobility equipment)
- Personal care assistance
- Medication management
- Complex care management
- Wound care
- Transportation assistance
Prescription Services
- Prescription refills and transfers
- Medication compliance packaging
- Medication reviews and consultations
- Point-of-care INR monitoring
- Immunization services
Additional Services
- Diabetes care management
- Blood pressure monitoring
- Medela breast pump rentals and supplies
- Ostomy and incontinence supplies
- Compression stockings and therapy products
Our Philosophy
Our philosophy rests on four core values:
- Patient-centered care: We prioritize your needs and preferences in every interaction.
- Compassion and empathy: We understand the emotional aspects of healthcare and treat you with respect and understanding.
- Accessibility and affordability: We offer transparent billing and competitive pricing.
- Community involvement: We actively support and contribute to the well-being of our community.
Join Us on Your Healthcare Journey
Prime Care Pharmacy & Home Health Care is committed to becoming your trusted healthcare partner. We believe in working collaboratively with you to achieve optimal health outcomes. Contact us today and discover the personalized care you deserve!
Exceptional Service and Friendly Staff
The reviewers have consistently praised the Prime Care Pharmacy staff for their friendly and helpful demeanor. They have also emphasized the clean and attractive environment of the pharmacy, making patients feel at ease. Several reviewers have mentioned the pharmacy's commitment to customer service, with staff members taking the time to answer questions and explain medication to patients. One reviewer even mentioned the pharmacy's door-to-door delivery service, which has improved their overall experience.
Personalized Care and Attention to Detail
Several reviewers have highlighted the personalized care and attention to detail provided by the Prime Care Pharmacy staff. They have praised the pharmacists for being invested in their wellbeing and taking the time to understand their individual needs. One reviewer mentioned the staff's willingness to go above and beyond to ensure patients receive the medication they need.
Community-Focused Approach
Several reviewers have noted the pharmacy's community-focused approach, with staff members greeting patients by name and making them feel like part of the family. One reviewer even mentioned that the pharmacy's service is on par with a community-minded business.
Long-Term Loyalty and Trust
Several reviewers have expressed long-term loyalty and trust in the Prime Care Pharmacy, with some having been patrons for over 20 years. They have praised the pharmacy's consistent delivery of exceptional service and attention to detail.
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