Arrow Lake Veterinary Hospital, nestled in the heart of Castlegar, British Columbia, proudly stands as a full-service veterinary clinic dedicated to delivering exceptional care for your furry companions. Led by passionate veterinarian Dr. Patricia Logan and a team of dedicated professionals, we are committed to fostering a welcoming and compassionate environment where your pet's health and well-being are our top priority.
Our Vision and Values
At Arrow Lake Veterinary Hospital, we believe in:
- Personalized Care: Each pet is unique and receives individualized attention and treatment plans based on their specific needs.
- Compassion and Empathy: We understand the deep bond you share with your animal companion and treat them with gentle care and understanding.
- Professional Expertise: Our experienced team stays updated with the latest advancements in veterinary medicine, ensuring optimal care for your beloved pet.
- Community Involvement: We actively support local organizations like KAAP, demonstrating our commitment to the well-being of animals in our community.
Our Services
Our comprehensive range of services covers every aspect of your pet's healthcare, including:
Preventative Care
- Routine vaccinations and parasite control programs
- Early detection and prevention of disease through regular checkups
- Nutritional consultations for balanced diet and weight management
Dentistry
- Specialized dental care and prophylaxis to keep your pet's teeth and gums healthy
Surgical Procedures
- Comprehensive surgical services for a variety of conditions, including spay/neuter, fracture repair, and tumor removal
Diagnostic Services
- Advanced diagnostic tools and imaging capabilities for accurate diagnosis and early detection of illness
Radiographs
- State-of-the-art digital radiography for comprehensive diagnostics
Referrals
- Partnership with specialist referral centers for complex cases
24/7 Emergency Care
- Peace of mind knowing your pet receives urgent attention when needed, even after hours.
Overall Experience
The majority of clients are extremely satisfied with the services provided by Arrow Lakes Veterinary Hospital. They praise the kindness, compassion, and accommodations of the staff and vets, stating that they treat their pets like family.
Emergency Care
The hospital's emergency services are highly commended, with clients expressing gratitude for the prompt attention and care provided in critical situations. The vets and staff are credited with saving lives and providing exceptional care during emergency visits.
Communication and Bedside Manner
Clients appreciate the clear explanations and communication style of the vets, who take the time to ensure they understand their pet's condition and treatment. The staff is also praised for their kindness, empathy, and professionalism during difficult times.
Reception and Scheduling
While the majority of clients have a positive experience, one reviewer had a negative encounter with a receptionist, citing unprofessional behavior and attitude. However, others have reported positive interactions with the reception staff, who are described as kind and accommodating.
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