Revitalize Your Senses, Nourish Your Body, Soothe Your Mind
At The Bicycle Shop, we're more than just a bike shop - we're a community of passionate cyclists dedicated to providing top-notch service, sales, and support to the Sarnia and surrounding areas for over 30 years. Our knowledgeable staff are always here to help, and we pride ourselves on treating every bike that walks through our door as if it were our own.
Our Mission
Our mission is to provide the highest quality gear at affordable prices, ensuring that your ride is unforgettable. We've built relationships with a wide range of suppliers to meet all your needs, whether you're looking for the fastest ride on two wheels or just a simple bolt. If you don't see your brand, just ask! We strive to exceed your expectations and make your experience at The Bicycle Shop a memorable one.
Our Story
Founded over 25 years ago, The Bicycle Shop has been serving the Sarnia community with exceptional customer service and a wide selection of bicycles, accessories, paddleboards, skateboards, clothing, and more. Our owner and operator, Scott McPhee, is the heart and soul of our shop, and his passion for cycling is contagious. Scott's commitment to excellence and his dedication to treating every customer like family has earned us a loyal following of customers who return year after year.
Our Services
We offer a wide range of services designed to keep you on the road and on the water. From bike rentals to paddleboard demos, we've got you covered. Our expert technicians are always on hand to provide on-the-spot estimates and get your bike back to you as soon as possible. We also offer a variety of bike maintenance packages and tune-ups to keep your ride running smoothly.
Our Products
Our showroom is stocked with a vast selection of products from top brands, including bicycles, accessories, clothing, and gear for disc golf, paddleboards, scooters, and skateboards. Whether you're a seasoned pro or just starting out, we've got everything you need to get moving. We're always happy to answer questions, provide advice, and help you find the perfect product to suit your needs.
Why Choose Us
So why choose The Bicycle Shop? It's simple: we're passionate about what we do, and we care about our customers. We're not just a bike shop - we're a community of like-minded individuals who love to ride, paddle, and play. We're dedicated to providing exceptional customer service, and we're committed to helping you find the perfect product or service to suit your needs. Come visit us today and experience the difference for yourself!
Customer Service and Expertise
Many customers have praised the Sarnia Bicycle Shop for their exceptional customer service and knowledgeable staff. Reviewers have mentioned the friendly and helpful staff, who are willing to take the time to understand customer needs and provide advice. The shop has been commended for its customer service skills, with staff members going above and beyond to ensure customer satisfaction.
Positive Feedback and Recommendations
Customers have expressed their satisfaction with the shop's services, recommending it to others and expressing a desire to return for future needs. The shop's prices have been described as "awesome, " and the staff's knowledge of bikes has been praised. Overall, customers have reported a positive experience at the Sarnia Bicycle Shop, highlighting the staff's friendliness, helpfulness, and expertise.
Efficient and Timely Service
Many reviewers have noted the efficient and timely service provided by the Sarnia Bicycle Shop. Bikes have been fixed quickly, and customers have been kept informed about the progress of their repairs. The shop has been praised for its ability to provide fast service while maintaining quality and ensuring customer satisfaction.
Challenges and Areas for Improvement
While the Sarnia Bicycle Shop has received overwhelmingly positive feedback, there have been a few issues noted by customers. One reviewer experienced a delay in receiving a call back regarding a query, and another had to wait longer than expected for a repair. However, these issues were resolved, and the customers appreciated the staff's efforts to make things right.
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