At Trail Bicycles, we're passionate about cycling and dedicated to providing exceptional service to our community. Located in Courtenay, BC, we're proud to offer a wide range of premier bikes from top brands like Trek, Norco, Mondraker, We Are One, Ibis, Pivot, Salsa, and Electra. Our knowledgeable and friendly staff are always happy to help you find the perfect bike or accessory to suit your needs.
Our Story
We're more than just a bike shop - we're a gathering place for cycling enthusiasts. Our store is designed to be welcoming and inclusive, where riders of all levels can come together to share their passion for cycling. We're committed to supporting local organizations that make a positive impact in our community, and we believe that cycling can bring people together and make a difference.
Our Services
At Trail Bicycles, we offer a variety of services to help you get the most out of your bike. Our expert mechanics provide top-quality bike service and repair, using only the best parts and techniques to ensure your bike is running smoothly. We also offer bike rentals for visitors to the Comox Valley, so you can explore the local trails and roads without worrying about bringing your own bike. If you're new to cycling or looking to upgrade, our knowledgeable staff can help you choose the perfect bike or accessory.
Electric Bikes
We're excited to offer a range of electric bikes from top brands, and our knowledgeable staff are happy to answer any questions you may have about this innovative technology. Whether you're just starting out or looking to upgrade, we'll help you find the perfect e-bike to suit your needs and riding style.
Bike Rentals
Visiting the Comox Valley without a bike? No problem! Our bike rental service has got you covered. We offer a range of bikes, including mountain bikes and e-mountain bikes, as well as bike bags for travel. Our knowledgeable staff can help you choose the perfect bike for your riding style and the local trails.
Trail Bicycles has received overwhelmingly positive reviews from customers for their friendly and knowledgeable staff, wide selection of bikes and gear, and excellent customer service.
Great Customer Service
The staff at Trail Bicycles are consistently praised for their friendliness, knowledge, and helpfulness. They provide a pressure-free buying experience, offer expert advice, and are dedicated to ensuring customers find the perfect bike for their riding style. The staff are also very supportive during the buying process, excited for customers' new purchases, and always ready to help with any questions or concerns.
Quality Bikes and Gear
Trail Bicycles offers a huge selection of bikes and gear, catering to all types of riders and styles. The store is particularly known for its higher-end products, but the staff are equally happy to assist with repairs and adjustments for all bikes. The store also backs onto the Courtenay Riverway bike path, making it an ideal location for bike enthusiasts.
Trade-In Program and Repair Services
Trail Bicycles offers a great trade-in program for customers looking to upgrade or change their bikes, which is especially beneficial for families with growing children. The store also provides fast, friendly, and helpful repair services, with knowledgeable staff who can fix all types of bikes.
Customer Feedback
Most customers have had a positive experience at Trail Bicycles, praising the staff's knowledge, patience, and dedication to finding the right bike for each rider. Some customers have noted that the store's selection may lean towards higher-end products, but the staff are always willing to work with customers to find the best fit within their budget.
One Negative Review
One customer had a negative experience, feeling that the staff almost "bait and switched" them during a purchase. However, this review is an outlier among the overwhelmingly positive feedback from other customers.
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