Bring nature home. We love to work outside so you can relax there.
At Jeff's Outdoor, we're passionate about helping homeowners in Haldimand County bring nature home. For over 25 years, we've been dedicated to providing top-notch outdoor services that exceed our customers' expectations. Our team of experts is committed to delivering exceptional results, from designing and building beautiful outdoor spaces to maintaining and caring for them year-round.
Our Story
Formerly Jeff's Lawn Care, our company has undergone significant growth and evolution since its humble beginnings in 1994. Today, we're proud to be one of the most trusted and respected outdoor service providers in the region. Our journey has been shaped by our passion for the outdoors, our commitment to excellence, and our dedication to building strong relationships with our customers.
Our Services
We offer a comprehensive range of outdoor services designed to help you achieve your outdoor vision. Our services include:
- Design, Build, & Enhance: We'll work with you to design and build an outdoor space that suits your unique taste, lifestyle, and budget.
- Landscape Maintenance & Lawn Care: Our team provides expert lawn care and property maintenance services to keep your property safe, beautiful, and well-maintained.
- Winter Services: We offer comprehensive winter services, including snow clearing, snow removal, and winter monitoring, to ensure your safety and convenience.
Our Approach
At Jeff's Outdoor, we believe that everyone deserves to enjoy their outdoor space to the fullest. That's why we take a personalized approach to every project, taking the time to understand your needs, preferences, and budget. Our team of experts will work closely with you to bring your outdoor vision to life, ensuring that every aspect of your project is meticulously planned, executed, and maintained.
Our Values
At Jeff's Outdoor, we're driven by a set of core values that guide everything we do. These values include:
- Professionalism: We strive to deliver exceptional results and maintain the highest standards of quality and integrity.
- Consideration: We treat our customers and each other with respect, empathy, and kindness.
- Appreciation for Nature: We recognize the importance of preserving and protecting the natural environment, and we incorporate eco-friendly practices into our work whenever possible.
General Experience
The reviews for Jeff's Outdoor indicate a mixed experience for customers. While some customers were extremely satisfied with the service, others had a negative experience. The company's timeliness, communication, and quality of work were praise-worthy for some customers, while others reported issues with these aspects.
Care and Attention to Detail
Several customers praised the attention to detail and care taken by the Jeff's Outdoor team. For example, Yvette Ruiz noted that the team was "extremely careful and meticulous" during the backyard reno process. Similarly, Jill Yokoyama appreciated the crew's willingness to listen to their concerns and answer questions. On the other hand, David Litt felt that the team was careless and failed to address the issue of snow removal in front of his house.
Communication and Response Time
Communication and response time were also a point of concern for some customers. David Litt felt that the company was unresponsive to phone calls and only responded to emails. In contrast, Yvette Ruiz appreciated the patience and professionalism of Jeff L., their designer.
Quality of Work and Estimation
The quality of work and estimation were praised by most customers. For example, Nick Doroszkiewicz was impressed with the work done by Taylor and Candice, and Jill Yokoyama appreciated the detailed estimate and lack of surprise costs. On the other hand, Sara Barrett had a negative experience with the company's ability to kill plants and refuse to give a refund.
Customer Service
Customer service was a mixed bag, with some customers receiving excellent service and others feeling neglected. Caledonia Drum Studio enjoyed working with the team, while David Litt felt that the company was unresponsive to his concerns.
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