Welcome to EyeCare Optical, a family-owned and operated optical center that has been serving the community of West Bend and its surrounding areas for over 40 years. Our commitment to providing exceptional eye care and personalized service has earned us a reputation as one of the most trusted and respected optometrists in the region. At EyeCare Optical, we believe that better vision is not just about correcting your eyesight, but also about maintaining your overall health and well-being.
Meet Our Team
Our team is led by Dr. Kellye Zaporski, a dedicated optometrist who is passionate about providing the best possible care for her patients. With extensive experience in diagnosing and treating a wide range of eye conditions, Dr. Zaporski is committed to helping you achieve the best vision possible. Additionally, our team includes Stan Kaminski, our head optician, who has over 50 years of experience in making eyeglasses and is dedicated to ensuring that your glasses are tailored to your unique needs and preferences.
Services
At EyeCare Optical, we offer a wide range of services to cater to your optical needs. Our services include comprehensive eye exams, contact lens fittings, and frame selection from our extensive collection of designer frames. We also offer a variety of lens options, including progressive, bifocal, and single vision lenses, as well as premium lenses for enhanced clarity and comfort. In addition, we are proud to accept a number of vision insurance plans, including EyeMed, United Health Care, and National Vision Administrators, to help make your eye care more affordable.
Insurance
We understand that insurance can be confusing, which is why we are committed to making the process as smooth as possible for our patients. We accept a number of vision insurance plans, including EyeMed, United Health Care, and National Vision Administrators, and are happy to submit claims on your behalf. We also accept major medical plans, including Medicare Advantage plans, and a number of labor union insurance plans. Additionally, we accept flex plans and Benny Cards, making it easy for you to use your benefits and stay within your budget.
Why Choose EyeCare Optical?
At EyeCare Optical, we pride ourselves on our commitment to exceptional patient care and personalized service. From our extensive selection of frames and lenses to our comprehensive eye exams and contact lens fittings, we are dedicated to helping you achieve the best possible vision. Our team of professionals is passionate about staying up-to-date with the latest advancements in eye care technology and is committed to providing you with the highest level of care and attention. With over 40 years of experience serving the community, we are confident that you will receive the best possible care at EyeCare Optical.
Overall Experience
The reviews suggest that the overall experience at this company is mixed. On one hand, they offer "amazing customer service" according to Sue Rindfleisch, with "excellent frame choices" and "reasonable prices". On the other hand, Jeff Butler had a "horrible experience" and expressed disappointment with the lack of transparency when trying on glasses.
Customer Service
The excellent customer service mentioned by Sue Rindfleisch is a major positive aspect of the company. This suggests that the staff is friendly and helpful, which can make a big difference in a customer's satisfaction.
Frame Choices and Prices
The frame choices and prices are also major positives, as Sue Rindfleisch mentioned. This implies that the company offers a wide range of options for customers to choose from, with reasonable prices to match.
Disappointments
The major disappointment expressed by Jeff Butler was the lack of transparency when trying on glasses. He felt that it would be nice to see what the glasses looked like without a mask, especially when he was the only one in the store. This suggests that the company could improve in this area.
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