Make life more beautiful, one bouquet at a time.
At The Flower Shop, we are dedicated to providing our customers with the most beautiful and vibrant flower arrangements in Sault Ste Marie, ON. Our talented team of florists takes pride in crafting each bouquet with care and attention to detail, ensuring that every arrangement is a masterpiece. Whether you're looking for a classic bouquet to celebrate a special occasion or a unique arrangement to brighten up someone's day, we have something for everyone.
Our Services
We offer a wide range of services to meet your floral needs. From birthday flowers to sympathy flowers, our expert florists can create stunning arrangements that will exceed your expectations. We also offer same-day flower delivery for last-minute gift needs, as well as nationwide flower delivery through our trusted florist network. Whether you're looking for local flower delivery in Sault Ste Marie or easy nationwide delivery, you can trust The Flower Shop to get the job done.
Why Choose Us
At The Flower Shop, we understand the importance of quality and reliability. That's why we only use the freshest flowers and materials to ensure that our arrangements are always of the highest standard. We also take pride in our customer service, providing personalized support to ensure that every customer feels valued and satisfied. Whether you're a local resident or a national customer, we strive to provide exceptional service that exceeds your expectations.
Our Mission
Our mission at The Flower Shop is to provide our customers with the most beautiful and memorable flower arrangements in Sault Ste Marie, ON. We strive to be the go-to florist for all your floral needs, offering a wide range of services and products that cater to your unique tastes and preferences. With our commitment to quality, reliability, and customer satisfaction, we aim to create long-lasting relationships with our customers and help make their special occasions truly unforgettable.
Overall Experience
The reviews for The Flower Shop are largely negative, with several customers expressing disappointment and frustration with their orders. Many reviewers mention incorrect or missing information on the website, as well as poor customer service.
Incorrect Orders
Several customers report receiving incorrect orders, including flowers or bouquets that were not what they expected. Some orders were also delayed or delivered on the wrong date.
Overpricing
Some reviewers were charged significantly more than expected for their orders, with one customer paying $84 for a single peace lily.
Customer Service
Customer service at The Flower Shop is criticized by several reviewers. Some describe the owner, Emma, as unhelpful and unwilling to listen to complaints. Others mention that the shop's response to negative reviews is superficial and insincere.
Positive Experience
One reviewer, David Vena, had a positive experience with The Flower Shop, describing great service, accurate orders, and beautiful flowers.
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