A Leading Provider of Premium Flooring and Decor Solutions
MSI stands proudly as a leading supplier of flooring, countertops, and hardscaping materials across North America. Since our founding in 1975, we have grown into a billion-dollar company with over 3,000 passionate employees. Our unwavering commitment to providing exceptional products and services has made us a trusted partner for homeowners, builders, architects, and contractors alike.
Products for Every Project
Our expansive selection includes:
- Flooring: Porcelain pavers, wood-look planks, LVT, mosaic tiles, marble, quartz, natural stone countertops, and more.
- Countertops: Natural quartz countertops, engineered quartz countertops.
- Backsplash & Wall Tile: Various materials and styles to enhance the aesthetic of any space.
- Hardscaping & Turf: Quality materials for outdoor spaces.
- Sinks & Faucets: Stylish and functional kitchen and bathroom fixtures.
Innovation & Inspiration
We are committed to innovation, offering tools like our Multi-Surface AR Visualizer to bring your design ideas to life. We also provide inspiration through trend reports, design blogs, and visual galleries.
Dedicated Service & Support
With over 40 distribution centers across the US and Canada, we deliver products promptly and efficiently. Our team of experts is available to provide personalized guidance and support throughout the process, from product selection to project completion.
Our Mission
MSI aims to empower everyone to create beautiful and functional spaces that reflect their individual tastes and styles. We believe everyone deserves access to high-quality materials that inspire and enhance their lives.
Experience the MSI Difference
From our diverse product selection and innovative tools to our exceptional customer service, MSI offers a complete and satisfying experience. Discover the difference MSI can make for your next project.
Overall Experience
The reviewers had a mostly positive experience at MSI, with many praising the selection, customer service, and cleanliness of the store.
Staff and Customer Service
The staff at MSI were often mentioned as being helpful, knowledgeable, and patient. Some reviewers specifically highlighted the excellent customer service they received from certain staff members, such as Perla Zamora and Rodolfo.
Selection and Quality
MSI was praised for having a vast selection of countertop materials, including quartz and granite. Many reviewers appreciated the ability to see full slabs and samples, which helped them make informed decisions.
Organization and Cleanliness
The store was described as clean, organized, and well-lit, making it easy for customers to navigate and find what they needed.
Issues with Quality Control and Customer Service
A few reviewers had negative experiences, citing issues with quality control, such as incorrect measurements and damaged products. Some also experienced poor customer service, including a lack of resolution to problems and unapologetic staff.
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