Your strategy, our expertise. Always covered.
VisionQuest Eyewear was established in 1995, with a vision to provide the highest standards in the eye care profession. Our team of dedicated optometrists and eye care professionals are committed to delivering the best possible service to our discerning customers. We strive to ensure that our customers have an enjoyable experience and leave our store with a smart and sophisticated eyewear that best suits their needs. Our customers' satisfaction is our top priority, and we are dedicated to ensuring that they receive the best possible care.
Our Vision
Our vision is to provide our customers with the finest quality and fashion-forward eyewear and sunglasses from exclusive lines to renowned brands. Our collection includes Chanel, Tag Heuer, Chopard, Tom Ford, Roberto Cavalli, Dior, Tiffany, Prada, Gucci, Burberry, Oakley, Dolce Gabbana, Armani, Versace, Valentino, Coach, Hugo Boss, Rayban, Police, Tory Burch, Prodesign, Etnia, Serengeti, Maui Jim, and many more. We are proud to offer an outstanding selection of iconic and premium eyewear to our customers.
Our Technology
At VisionQuest Eyewear, we offer the finest lenses available in the market from Nikon to Zeiss. Our state-of-the-art laboratory provides timely and accurate dispensing of eyewear in less time. We are committed to providing our customers with the best possible lenses that meet their specific needs.
Sight Testing
We offer sight testing for all our patients to determine whether corrective eyewear is required. Our sight testing is designed to ensure that our patients receive the best possible care and that their vision is optimized. Our team of optometrists is committed to providing our patients with the best possible care, and we are dedicated to ensuring that they receive the best possible vision correction.
Our Locations
VisionQuest Eyewear has three locations in Calgary, Alberta, Canada. Our Pacific Place location is at Mall #256, 999 - 36th Street N.E., Calgary, Alberta, Canada T2A 7X6. Our Crossiron Mills location is at #261, 261055 Crossiron Blvd, Rockyview, Alberta, Canada T4A 0G3. Our Harvest Hills location is at #1009, 9650 Harvest Hills Blvd. N.E., Calgary, Alberta, Canada T3K 0B3. Our customers can visit any of our locations to receive the best possible eye care and to view our outstanding selection of eyewear and sunglasses.
At VisionQuest Eyewear, we are committed to protecting the privacy of our clients. All information collected by VisionQuest Eyewear is provided voluntarily by our clients and is not distributed or sold in any way. The privacy of our clients is extremely important to us, and all information provided is kept strictly confidential. To stay updated on our latest promotions and offers, our customers can subscribe to our mailing list by providing their email address, first name, last name, and preferred location.
Customer Experience with Visionquest
Positives
Visionquest has received praise for their helpful staff, good selection of glasses, and impressive customer service. Some customers have mentioned that the staff went out of their way to assist them, provided good advice, and were friendly and informative.
Negatives
On the other hand, some customers have had poor experiences with Visionquest, citing poor customer service, unhelpful staff, and issues with orders. Some common complaints include staff not paying attention to customers, glasses taking a long time to arrive, and rudeness from certain employees.
Specific Issues
- Some customers have reported waiting for over a month for their glasses to arrive, only to find them scratched or damaged upon receipt.
- There have been issues with staff not being knowledgeable about policies, leading to disagreements and frustration.
- One customer reported that their expensive sunglasses were scratched and damaged after being sent in for repair, and the staff member responsible was unapologetic and rude.
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