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At Novotel Toronto Vaughan Centre, we pride ourselves on providing exceptional service, modern amenities, and comfortable accommodations to our guests. Our hotel, located in the heart of Vaughan Corporate Centre, is designed to cater to both business and leisure travelers. With 149 rooms and suites, we offer a range of options to suit every need and expectation.
Our Services
Our goal is to provide a seamless and enjoyable experience for our guests. To achieve this, we offer a wide range of services and amenities, including housekeeping service upon request, private parking, an indoor saltwater pool, a state-of-the-art fitness center, 24-hour security staff and entrance surveillance, reduced mobility facilities, and complimentary Wi-Fi throughout the hotel. We also provide dry cleaning and ironing services, and have pet-friendly rooms available.
What Sets Us Apart
What sets us apart from other hotels in Toronto is our commitment to providing flawless service, tailored to the individual needs of our guests. We understand that every guest is unique, and we strive to exceed their expectations in every way possible. From the moment you step into our hotel, you will be greeted with a warm welcome and exceptional service. Our staff is dedicated to ensuring that your stay with us is nothing short of unforgettable.
Our Mission
Our mission is to provide a contemporary and stylish destination for business and leisure travelers, where they can relax, work, and play in comfort. We aim to create an environment that is both productive and relaxing, with modern amenities and exceptional service. Whether you are traveling for business or pleasure, we invite you to experience the best of Toronto at Novotel Toronto Vaughan Centre.
Overall Experience
Reviews for this hotel are mixed, with some guests having positive experiences and others expressing disappointment.
Cleanliness and Comfort
Many guests praised the cleanliness and comfort of their rooms, with several mentioning that the rooms were spacious, quiet, and well-maintained. However, one guest mentioned that their floors were sticky and that the air conditioning system was noisy.
Staff and Service
Some guests raved about the staff, who were described as polite, professional, and attentive. However, one guest was unhappy with the front desk staff, describing them as rude. Another guest mentioned that the staff did not wear masks, despite the hotel's claims to have COVID protocols in place.
Value for Money
Some guests felt that the hotel was overpriced for the quality of the rooms and service. One guest mentioned that they were charged a higher rate than expected, and another guest felt that the prices were not justified by the amenities and services offered.
Positive Comments
Despite some negative experiences, many guests had positive comments about their stay, praising the cleanliness, comfort, and service of the hotel.
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