Paving the Way - Alberta's Industry Leader
At Hudson's Bay Optical, we are dedicated to providing exceptional eye care services with a personal touch. Our team of experienced and compassionate eye doctors, opticians, and eye care professionals are committed to delivering comprehensive and personalized care to each and every one of our patients.
Our Vision
Our vision is to provide high-quality eye care services that cater to the unique needs of each patient. We believe that every individual deserves to experience excellent vision and exceptional customer service. Our goal is to build long-term relationships with our patients and their families, providing them with personalized care and attention.
Services
At Hudson's Bay Optical, we offer a wide range of services, including:
- Comprehensive Eye Exams: Our experienced optometrists and eye doctors provide thorough eye exams to detect and diagnose a wide range of eye conditions, including strabismus, colour blindness, and depth perception.
- Contact Lens Fittings: Our skilled optometrists and eye doctors fit and adjust contact lenses to ensure a comfortable and precise fit.
- Myopia Control Services: We offer myopia control services for children, providing them with effective and safe ways to slow down the progression of myopia.
- Optical Dispensing: Our skilled opticians and eye care professionals provide expert advice and guidance on selecting the ideal frame, lens options, and sunglasses.
- Progressive Lenses: We offer a wide range of progressive lenses, including single vision lenses and specialty lenses for individual visual needs.
Our Team
Our team of experienced and compassionate eye doctors, opticians, and eye care professionals are dedicated to delivering exceptional patient care. Our team members are highly trained and knowledgeable in the latest eye care technologies and techniques. We pride ourselves on our exceptional customer service, providing patients with a personalized and caring experience.
Locations
We have multiple locations across Canada, including Toronto, Scarborough, Burnaby, Vancouver, Victoria, and Calgary. Our locations are conveniently located and well-equipped to provide the highest level of care to our patients.
Testimonials
Our patients have spoken highly of our services, praising our exceptional customer service, knowledgeable staff, and high-quality eye care. We are committed to building long-term relationships with our patients and strive to exceed their expectations.
Trust
At Hudson's Bay Optical, we take trust very seriously. We understand that building trust is crucial in any business, and we are committed to earning it. We strive to provide transparent and honest communication, ensuring that our patients feel comfortable and confident in our care.
Bay Opticals/Premises Experience
While some customers had a positive experience with Bay Opticals, others were left with a bad taste in their mouth. One reviewer praised the excellent service from Shelley, who went above and beyond to check their prescription against frames bought online from a different company. However, others had issues with the store's customer service.
Hudson's Bay
Some customers had mixed experiences with Hudson's Bay, with some praising the customer service and others feeling neglected or mistreated. One reviewer had a personal experience with subtle racism at the Rideau Center location, while another reviewer felt disrespected by the sales associate's behavior. On the other hand, some reviewers had excellent experiences with customer service, citing friendly and helpful sales associates.
Customer Service Issues
Many reviewers had issues with the customer service at Hudson's Bay, citing long wait times, rude staff, and lack of consideration for customers. Some reviewers felt like they were just bothering the staff, while others were left feeling frustrated and disappointed.
Delivery Issues
One reviewer had a nightmare experience with Hudson's Bay's delivery service, citing delays, cancellations, and lack of communication. The reviewer was left feeling horrified and disappointed with the experience.
Be the first to review Hudson's Bay Optical.
Write a Review
