Your dream, our expertise, let's bring it to life!
About Us
Waygood Kitchens & Millwork is a dedicated team of skilled craftsman known for creating high-quality, custom cabinetry and millwork for Edmonton and surrounding areas. Founded by Brett Waygood, our company takes pride in building beautifully individualized spaces that reflect the unique needs and aspirations of each client.
Our Services
We offer a comprehensive range of services to ensure a seamless and enjoyable design and installation process.
Custom Cabinetry
- Closets
- Vanities
- Kitchen cabinets
- Entertainment centers
- Built-in wall units
Additional Services
- Custom millwork for staircases, wainscoting, mantles, and other architectural features
- Professional design consultations
- Delivery and installation services
Our Approach
From the initial consultation to the final installation, our team will work closely with you to understand your vision and bring it to life. We believe in open communication and transparency, providing regular updates and ensuring your complete satisfaction throughout the process.
Our Commitment
At Waygood Kitchens & Millwork, we are committed to:
- Using the highest quality materials and craftsmanship
- Delivering projects on time and within budget
- Providing exceptional customer service and attention to detail
- Creating spaces that are both functional and aesthetically pleasing
Experience the Waygood Difference
We are passionate about helping our clients create their dream spaces. Our dedication to quality, craftsmanship, and personalized service has earned us a reputation for excellence in the Edmonton area. Contact us today to schedule a consultation and experience the Waygood difference!
Poor Customer Service Experience
A homeowner had a disappointing experience with the company's customer service. After moving into a house with a kitchen built by the company, the homeowner encountered a few issues such as unbalanced drawers and needed backsplash repairs. The company failed to show up for scheduled appointments twice, causing the homeowner to take days off work.
Lack of Follow-up and Accountability
The first time the company missed an appointment, the homeowner contacted Brett, who was combative and did not acknowledge the issue. The second time, the homeowner left a voicemail that was never returned, even after two months. This lack of follow-up and accountability has led the homeowner to conclude that the company does not stand behind their work and prioritize customer satisfaction.
Recommendation Against the Company
Due to the negative experience, the homeowner would not recommend the company to others. They believe that a company should maintain good customer service, especially for a product that is used daily and requires periodic maintenance.
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