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Your Full Name. Your Partner in Insurance

A Trusted Partner for Your Insurance Needs

Stephen J. Dunn Insurance Agency has been proudly serving the Ancaster community and beyond for over 35 years. Led by Stephen J. Dunn, an experienced insurance professional with a passion for protecting families and businesses, our agency offers a comprehensive range of insurance solutions tailored to your unique needs.

Auto Insurance

We provide personalized auto insurance plans that cater to your driving habits and budget. Our expert team will guide you through the process of selecting the right coverage for your vehicle, ensuring you're adequately protected.

Home & Property Insurance

From cozy homes to valuable properties, we offer comprehensive home insurance plans that safeguard your investment against unexpected events like fires, floods, or theft.

Life Insurance

Providing for your loved ones is crucial. Our life insurance plans offer peace of mind knowing that your family will be financially secure in the event of your passing.

Business Insurance

We understand the unique risks businesses face. Our commercial insurance solutions are tailored to your industry and ensure you have the coverage needed to operate with confidence.

Beyond the Coverage

At Stephen J. Dunn Insurance Agency, we pride ourselves on providing exceptional customer service. Our team of experienced professionals will work closely with you to understand your individual needs and find the best possible insurance solutions for your situation. We also offer:

  • Competitive rates and discounts
  • Transparent and clear explanations
  • Responsive and personalized service
  • Online and mobile-friendly tools for managing your insurance easily

We Are More Than Just Insurance Brokers

Our team is actively involved in the local community, volunteering time and resources to organizations that matter most. We believe in building strong relationships with our clients and becoming trusted advisors in all things insurance.

Contact Us Today

Let Stephen J. Dunn Insurance Agency be your trusted partner in navigating the world of insurance. Contact us today for a personalized quote and tailored insurance plan designed to meet your specific needs.

Reviews
Positive: Excellent service, reasonable rates, and personal attention from staff at Desjardins and Stephen Dunn Insurance.
Negative: Disappointing experiences with professionalism and unwillingness to work with customers on their needs.

Customer Experiences with Desjardins and Stephen Dunn Insurance

Excellent Service

Desjardins and Stephen Dunn Insurance have received praise for their excellent service. Lyndsey Gray, who rated her experience with Desjardins as 5 stars, mentioned that it was fantastic and easy to deal with. A billing mistake was quickly resolved by Emma, who followed up to ensure no fees were incurred. Cam Goede, another 5-star reviewer, has been a customer for over 30 years and has always had positive interactions with the staff at Stephen Dunn Insurance. They were exemplary in their level of attention and care when he needed their help for a home issue.

Tim F., who also rated his experience with Stephen Dunn Insurance as 5 stars, appreciates the reasonable rates and personal service. When he experienced a flood in his basement, Steve called him back on the weekend and provided his cell number for further assistance. Overall, Tim finds Steve and his staff to be a pleasure to work with.

Disappointing Experiences

However, not all customers have had positive experiences. Peshawa Iranpanah rated his experience with Desjardins as 1 star, expressing disappointment with the professionalism. It took them 10 days to get back to him for a quote, and even then, they said they couldn't quote him and it would take up to 2 weeks. The only professionalism he saw was from the reception.

Sarah S., who also rated her experience as 1 star, was disappointed with how her inquiry for canceling her auto insurance was handled. She wanted to switch to a company that offers better rates through her employer, but Pamela relayed a message from Stephen saying he was not willing to work with her on this. She is eager to leave for another insurance company.

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