Empowering Newcomers to Thrive in Canada
At Edmonton Immigrant Services Association (EISA), we are committed to providing a comprehensive range of services to new immigrants, refugees, and first-generation Canadians. Our goal is to support and empower our clients as they navigate their new life in Canada. We believe that every individual deserves access to quality settlement services, and we strive to provide a welcoming and inclusive environment for all.
Our Services
Our organization offers a diverse range of services, including settlement services, language training, interpretation and translation, and community outreach programs. We understand that settlement can be a challenging process, and that's why we are dedicated to providing one-stop solutions that cater to the unique needs of our clients.
Our settlement services include providing information and orientation to new immigrants, assisting with document translation, and offering support with housing, employment, and education. We also provide language training, including ESL classes, to help our clients improve their language skills and integrate into Canadian society.
In addition to our core services, we also offer specialized programs, such as the New Neighbours Program, which provides social support and community connections to new immigrants, and the Supporting Newcomer Integration project, which targets refugee claimants and naturalized Canadian citizens.
Our Approach
At EISA, we believe that every individual has the potential to succeed and thrive in their new life in Canada. We take a client-centred approach, which means that our services are tailored to meet the unique needs and goals of each client. We work closely with our clients to identify their strengths and challenges, and develop personalized plans to support their settlement journey.
We are committed to delivering high-quality services that are accessible, inclusive, and responsive to the needs of our diverse client base. Our team of experienced and trained staff and volunteers are dedicated to providing exceptional service and support to our clients.
Our History
EISA was established by a group of dedicated individuals who recognized the need for comprehensive settlement services in Edmonton. Since our inception, we have grown and evolved to meet the changing needs of our clients and the community. Today, we are proud to be one of the leading settlement service providers in Edmonton, serving thousands of new immigrants and refugees every year.
Overall Experience
The reviews of this organization are mixed, with some reviewers having positive experiences while others were disappointed.
Positive Feedback
Reviewers praised the organization for its helpful staff, guidance, and support. Many expressed gratitude for the services provided, particularly for newcomers to Canada. The organization seems to have a welcoming atmosphere, with staff members going above and beyond to assist clients.
Negative Feedback
Unfortunately, a few reviewers had negative experiences. Some felt that the customer service was unprofessional, with long wait times and a lack of willingness to help. Others were unhappy with the charges for various services, including notary stamps and oath commissioner stamps.
Services Provided
The organization offers a range of services, including guidance and support for newcomers to Canada, as well as training and workshops for service providers. They also provide translation services, including driver's license translation.
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