Business Details
50 Years
experience
Settlement and Integration Services for Newcomers in Edmonton
Edmonton Immigrant Service Association (EISA) has been a cornerstone of newcomer support in Edmonton since its founding in 1976. Established by five visionaries under the Societies Act, our organization was born from the recognition that immigrants and refugees required tailored assistance to navigate life in Canada. Over 45 years later, we continue to deliver client-centred services that address the evolving needs of newcomers, including settlement planning, language support, and community integration. Our multilingual staff, with decades of collective experience, provides culturally sensitive guidance through a one-stop service model that eliminates geographical and cultural barriers.We operate from our main office and over 50 community locations, including schools and libraries, ensuring accessibility for all immigration categories. Our unique programs like the New Neighbours initiative and Supporting Newcomer Integration project demonstrate our commitment to holistic support. We maintain strict privacy standards while collaborating with funding partners to ensure accountability. Through partnerships with educational institutions, government bodies, and community stakeholders, we've helped thousands of newcomers annually achieve successful integration into Canadian society.
Services
Settlement Services
Document Translation
English Language Classes
Interpretation Services
Newcomer Integration
Youth Programs
Volunteer Opportunities
Community Events
Notarization Services
Cultural Orientation
Details
- Year established: 1976
Highlights and features
- We deliver services through 50+ community locations including schools and libraries
- Our multilingual staff supports all immigration categories including refugee claimants
- We offer free English language classes with certified instructors
- Our one-stop service model eliminates multiple agency visits
- We provide document translation and notarization services recognized by Alberta institutions
Services
Settlement Services
Our settlement services provide comprehensive guidance for newcomers navigating Canadian systems. We offer personalized settlement plans, orientation workshops on education, employment, and healthcare, and direct referrals to community resources. Our staff assists with document translation, interpretation, and notarization to facilitate official processes. Services are available at our main office and through mobile outreach in community schools and libraries across Edmonton and surrounding areas.
Document Translation
We provide certified document translation services for official applications including education credentials, employment records, and legal documents. Our translations meet Alberta government standards and are accepted by most provincial institutions. Services are available for permanent residents, refugee claimants, and naturalized citizens. A minimum fee applies based on document size, with payment required upon completion. We offer both in-person and online request options for client convenience.
English Language Classes
Our English as a Second Language (ESL) classes help adults improve communication skills for daily life and professional contexts. Certified instructors deliver courses at multiple proficiency levels with flexible scheduling options. Classes incorporate practical topics like Canadian citizenship education, health literacy, and community engagement. Courses run three times yearly with in-person instruction. Fees vary based on immigration status, with financial assistance available through community partnerships.
Newcomer Integration
Our integration programs foster social connections through mentorship, cultural events, and recreational activities. The New Neighbours Program matches newcomers with volunteer mentors and organizes seasonal celebrations. We facilitate English conversation circles and cross-cultural workshops to build community networks. All services are free with optional paid field trips. Our programs serve all immigration categories including temporary workers, international students, and refugee claimants.
Youth Settlement Services
We support newcomer students through academic tutoring, cultural orientation, and social skill development. Our after-school programs operate in Edmonton Public and Catholic Schools, focusing on academic integration and emotional well-being. Services include homework assistance, recreational activities, and field trips designed to build confidence in Canadian educational environments. All services are free with optional activity fees for special events.
Questions
What settlement services are available for refugee claimants?
We provide document translation, interpretation, and notarization services. Our staff creates personalized settlement plans and connects clients with community resources.
How do I access document translation services?
Contact us by phone or online to book an appointment. Bring required documents and pay a minimum fee based on document size after completion.
Are English language classes free?
Classes cost CAD 60-100 depending on immigration status. Financial support is available through community partnerships for eligible participants.
Do you offer services outside Edmonton?
We serve St. Albert, Fort McMurray, and surrounding areas through mobile outreach programs in community schools and libraries.
How can newcomers meet local residents?
Join our New Neighbours Program for mentorship opportunities, English conversation circles, and cultural events designed to build community connections.
What youth support programs exist?
Our after-school programs in Edmonton schools provide academic tutoring, recreational activities, and cultural orientation for newcomer students.