Business Details
Your Trusted Source for Custom Windows & Doors in Hamilton
Custom Direct Windows has been dedicated to manufacturing and installing high-quality windows and doors in Hamilton, Ontario, since 1978. Our locally produced products are engineered to withstand Canada's climate while offering energy efficiency, durability, and aesthetic appeal. With over 45 years of combined industry expertise, we prioritize direct sales and installation to eliminate middlemen, ensuring faster delivery and competitive pricing. Our commitment to innovation is reflected in our patented hybrid aluminum-PVC designs and Energy Star-certified products.We stand behind our work with a lifetime performance warranty, emphasizing transparency, customer satisfaction, and adherence to Canadian manufacturing standards. Our team of certified professionals handles every project from initial consultation to final installation, ensuring seamless service for residential and commercial clients across the Greater Toronto and Hamilton areas.
Services
Windows
Doors
Patio Doors
Hybrid Windows
Installation
Repairs
Energy Efficiency Upgrades
Highlights and features
- Fast turnaround with local manufacturing in Hamilton
- Exceptional quality with over 45 years of industry expertise
- High-performance glass systems for maximum energy efficiency
- Energy Star-certified products eligible for government rebates
- Lifetime performance warranty on all installations
Associations and certifications
- Energy Star
What people say
Professional installation
Excellent customer service
Energy efficiency improvements
Durable products
Lifetime warranty
Services
Windows
Custom Direct Windows offers durable, energy-efficient replacement windows designed for Canadian climates. Our products feature the Infinit-e Plus Glazing System and Duratron Vinyl frames, ensuring thermal efficiency and durability. Available in casement, hung, awning, and specialty configurations, our windows reduce energy costs while enhancing home aesthetics. Installation includes lifetime warranty coverage for performance and customer satisfaction.
Doors
Custom exterior doors combine security, energy efficiency, and curb appeal with steel or fiberglass construction. Options include single/double doors with sidelights, transoms, and decorative glass. Our NAFS-compliant designs feature patented weatherproofing systems and premium hardware with 25-year warranties. Installation services ensure proper fit and long-term functionality for residential properties.
Patio Doors
Novatech and Sunview patio doors provide thermal performance with aluminum or PVC frames. Available in sliding, bi-fold, and garden configurations, these doors maximize natural light while maintaining security. Urbania & Loft series models include thermally broken aluminum frames and multipoint locking systems. 20-year warranties cover both product and installation quality.
Hybrid Windows
Our hybrid windows merge aluminum exteriors with PVC interiors for superior durability and energy efficiency. These products resist corrosion while maintaining thermal insulation, ideal for extreme weather conditions. Customizable finishes and configurations suit modern and traditional homes. Installation includes lifetime performance guarantees matching our standard window warranty terms.
Installation
Full-service installation covers windows, doors, and patio systems with precision fitting and cleanup. Our certified technicians use manufacturer-recommended methods to ensure proper sealing and operation. Services include removal of old units, structural adjustments, and final performance testing. Lifetime warranty coverage applies to all installation workmanship for long-term peace of mind.
People
Larry McDonald
Sales Representative
Larry McDonald brings extensive product knowledge and customer service expertise to Custom Direct Windows. He guides clients through selection and consultation processes with personalized attention to detail.
Bobby
Installer
Bobby specializes in precise window and door installations, combining technical skill with craftsmanship to ensure optimal performance and customer satisfaction.
Questions
What types of windows do you offer?
We offer casement, single/double hung, awning, sliding, bay/bow, and custom-shaped windows in energy-efficient configurations.
Do your products have warranties?
All installations include a lifetime performance warranty covering both products and workmanship.
How long does installation take?
Local manufacturing enables delivery and installation within 30 days of order confirmation.
Are your windows energy efficient?
Our Energy Star-certified windows use Infinit-e Plus Glazing Systems to reduce energy costs by up to 30%.
Do you offer financing options?
Yes, we provide interest-free financing plans up to $40,000 for qualified customers.
What areas do you serve?
We serve Hamilton, Stoney Creek, and the Greater Toronto Area for residential and commercial projects.
