Our Story
Myel was born out of a desire to combine timeless design with ethical practices and sustainable materials. Founded on a deep appreciation for craftsmanship and attention to detail, we meticulously curate each piece to ensure both style and sustainability.
Our Philosophy
Sustainability and ethical practices are at the heart of our brand. We prioritize materials that minimize environmental impact and stones that are ethically sourced and conflict-free. Our commitment extends beyond just materials, encompassing every aspect of our operations, from manufacturing processes to the final product reaching our customers.
Our Expertise
Drawing from a team of skilled artisans and designers, we offer a diverse selection of jewelry for every occasion. From classic and minimalist pieces to statement-making designs, our collections caters to diverse styles and preferences.
Our Services
- Custom Jewelry Creation: Our skilled artisans can create a bespoke piece that reflects your unique personality and style.
- Engraving: Add a personalized touch to your jewelry with elegant engraving options.
- Repair and Appraisal: Keep your treasured pieces in pristine condition with our expert repair and appraisal services.
Our Values
Our core values are built on:
- Sustainability: Minimizing environmental impact through ethical materials and craftsmanship.
- Fairness: Ensuring fair pricing and supporting responsible sourcing.
- Quality: Creating timeless pieces with meticulous attention to detail.
- Individuality: Embracing diverse styles and preferences.
- Transparency: Openly sharing our ethical practices and sourcing information.
Join the Myel Journey
Discover the exquisite craftsmanship and ethical values that define Myel. Explore our online store or visit our physical location in Montreal to discover your perfect piece of timeless jewelry.
Summary of Reviews
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Customer Satisfaction
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Most customers have had positive experiences with the product and service. Many have expressed satisfaction with the unique designs, great quality, and exceptional customer service. A few customers were gifted items and were thrilled with the outcome. The communication with the seller was smooth, and any issues were resolved promptly.
Unique Designs and Quality
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The reviews highlight the unique and beautiful designs of the products, which have been appreciated by the customers. The use of high-quality materials is also a common theme in the reviews, with customers noting that the items are well-made and of great quality.
Excellent Customer Service
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The customer service has been consistently praised by the customers. Myriam, the designer, has been described as welcoming, receptive, and always ready to help. The service was personalized, and any issues were resolved quickly and efficiently.
Delivery Issues
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However, there were a couple of issues with delivery. One customer had their ring lost during delivery, and the issue was not resolved promptly. Another customer experienced delays due to the pandemic but was pleased with the assistance and communication from the seller.
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