Delivering Exceptional Work, Honesty, and Transparency
At HomeCare by Design, our mission is to empower individuals to live well and age gracefully in their own homes. We offer a comprehensive range of in-home services designed to promote independence, safety, and well-being. Our team of compassionate and experienced professionals will work closely with you to create a personalized plan that meets your unique needs and goals.
Home Support Services
- Assistance with daily tasks such as meal preparation, cleaning, and errands
- Medication management
- Transportation services
- Personal assistance with hygiene and personal care
Specialized Health Services
- Healthcare navigation
- Aging in place planning
- Nursing care
- Dementia care
- Rehabilitation services
Our Approach
We believe in a holistic approach to care that respects your autonomy and dignity. Our services are personalized to your unique needs and goals, and we work collaboratively with you to develop a customized plan that aligns with your preferences and aspirations.
Our Team
At HomeCare by Design, we have a team of highly skilled and compassionate professionals who are dedicated to providing exceptional care and support. Our staff is carefully selected, vetted, and trained to deliver high-quality services that exceed expectations.
Our Values
- Compassion: We treat every client with empathy, respect, and understanding.
- Independence: We empower our clients to maintain their independence and control over their lives.
- Collaboration: We work closely with clients and their families to create a team approach to care.
- Quality: We are committed to providing the highest quality of care and service.
Our Mission
Our vision is to create a world where people can age gracefully and comfortably in their own homes. We are committed to providing support, guidance, and care that enables our clients to live fulfilling lives at home.
Title: Poor Client Care and Prioritization of Employees Over Clients
Author: Sharon Norman
Rating: 1 stars
Review Summary:
The reviewer, Sharon Norman, has rated the service with 1 star, expressing dissatisfaction with the care provided and the company's response to her complaints. The primary issue is that the company prioritizes employee satisfaction over client care. The reviewer claims that the caregiver prioritized their own needs over the client's, stating, "They care more about the employee than the client." Furthermore, when the reviewer raised concerns about the caregiver's performance, the company did not address the issue but instead reassigned the caregiver to another client.
Key Points:
- Prioritization of Employees Over Clients: The company seems to prioritize employee satisfaction over client care, leading to subpar service for clients.
- Caregiver Performance: The caregiver was more concerned with their own needs than the client's, negatively impacting the quality of care provided.
- Inadequate Response to Complaints: The company failed to address the reviewer's concerns about the caregiver's performance and instead reassigned the caregiver to another client.
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