Welcome to Silver Star Car Wash, your local family-owned car wash business in Vernon, BC. We are proud to have served our community with quality vehicle washing services since 1995. Our facility is currently owned and managed by the Cantalope family, with the help of our dedicated team of Okanagan residents.
At Silver Star Car Wash, we are committed to providing excellent service to our customers. We take pride in our clean and well-maintained equipment, as well as our friendly and knowledgeable staff. Our facility is conveniently located and is the ideal location to clean your car or truck after a day on the slopes or a day off.
We are aware of our consumption of water and its effects on the environment. We strive to use eco-friendly products and have plans to add a Water Reclaiming System in 2022 to reduce the amount of water used.
Services Offered
We offer a range of car wash services to meet your needs. Our Automatic Touchless/Soft Touch Car Wash has four packages available, ranging from $9.00 to $12.00. These packages include a high-pressure rinse, foam bath, wheel and chassis wash, foam brush bath, sealer wax, and spot-free rinse. Our Soft Touch Ultimate Wash also includes a wheel wash and blaster chassis wash. Our Touch Free Ultimate Wash includes a high shine wax and blow dry.
We also have 9 Self-Serve Wand Wash bays that are coin-operated. These bays are perfect for those who prefer to wash their vehicles themselves.
Membership Savings
We offer Membership Savings for our customers. By signing up for a membership, you can receive bonus time on your washes and save time at the end of your wash by not having to fumble with coins. This is especially convenient for business owners with multiple vehicles. We offer an added bonus time of up to 15% on your membership with a minimum purchase of $30.
Elephant Storage Centre
In addition to our car wash services, we also offer storage solutions at our Elephant Storage Centre. With no damage deposit fee, no vacating notice required, and no minimum rental time, we offer flexible storage options to meet your needs. Only pay for your rental space as you need it.
Signs By Elephant
We also offer signage services through our Signs By Elephant division. Whether you're looking for real estate exposure, in-store signage, or a new image for the outside of your location, we have the right team and equipment for the job. Get signage that's out of the ordinary and stand apart from your competitors.
Quality Issues and Inadequate Service
The reviews highlight several quality issues and inadequate service at this car wash facility. The curved credit card reader causes problems, and the low water pressure, inadequate pressure, and misting water from the wand lead to poor washing experiences. The facility's inability to handle issues properly, such as hanging up on customers and refusing to provide the owner's contact information, also raises concerns.
Positive Comments
The facility's convenient location, helpful employees, and variety of bays are mentioned as positives. Some customers appreciate the discount for purchasing a $100 wash card and the availability of automatic wash bays.
Negative Comments
However, the majority of customers express dissatisfaction with their experiences. The low water pressure, misting water, and lack of soap from the sprayer cause frustration and disappointment. Some customers report difficulty using the credit card reader, and the billing process is criticized for being misleading and unfair.
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