Move with confidence, move with Greaves.
At Greaves Moving & Storage Ltd., we take pride in being the trusted moving partners for families, individuals, and businesses in Victoria, Vancouver Island, the Lower Mainland, and throughout BC for over 75 years. Our commitment to providing customized, full-service moving solutions has earned us the reputation as Victoria's favorite mover.
Our Services
Our comprehensive range of services is designed to cater to the unique needs of each client. Whether you're moving across town or across the country, we offer:
- Packing Services: Our expert team will carefully pack your belongings to ensure they arrive at their destination safely.
- Storage Services: We provide secure and climate-controlled storage facilities in Victoria and Courtenay to store your belongings for as long as you need.
- Residential Moving: Our team of professional movers will handle every aspect of your residential move, from packing to delivery.
- Warehouse Moving: We specialize in warehouse moves, ensuring a seamless transition for your business.
- Customs Bonded Shipments: Our expertise in customs bonded shipments guarantees a hassle-free international moving experience.
- Heavy Moving: Our team is trained to handle the most complex and heavy moves, including pianos and safes.
- International Moving: We partner with northAmerican Van Lines to provide global moving solutions, ensuring your belongings arrive safely at their destination.
- Custom Loads: Our experienced team will work with you to create a customized moving plan tailored to your specific needs.
Why Choose Us?
We've built our reputation on trust, integrity, and a commitment to excellence. As a locally owned, family business, we understand the importance of personalized service and attention to detail. Our team of professional, uniformed staff is dedicated to making your moving day a stress-free experience. We're proud of our:
- Proven track record of over 75 years of moving Victorians
- Agent for northAmerican Van Lines, ensuring the highest standards in the industry
- Clean, well-maintained trucks and equipment
- Excellent Google reviews from satisfied clients
Our Mission
At Greaves Moving & Storage Ltd., we strive to provide a smooth, trouble-free moving experience, tailored to meet the unique needs of each client. We believe that moving can be a stressful and overwhelming experience, and it's our goal to make it a memorable one for all the right reasons.
Greaves Moving and Storage: A Comprehensive Review
Introduction
Greaves Moving and Storage is a highly-rated moving company based in Victoria, BC. This summary compiles feedback from numerous customers who have had positive experiences with the company. The feedback covers various aspects of the moving process, including professionalism, communication, efficiency, and customer satisfaction.
Professionalism and Communication
Many customers praised the professionalism and communication skills of the Greaves Moving and Storage team. Several reviewers mentioned that the movers were friendly, polite, and always available to answer questions or address concerns. One customer, Marnie Scaife, noted that the movers "showed up early morning, had great positive energy and put me at ease immediately." Similarly, Nuala Power appreciated the staff's friendliness and helpfulness during her international move.
Efficiency and Timeliness
Efficiency and timeliness were also frequently mentioned in the reviews. Customers were impressed with how quickly the moves were completed, often under the estimated time. For example, Dave Seitz mentioned that the final bill came in less than the initial estimate due to the movers' efficiency. Additionally, Neal DeGroote highlighted the professionalism and quick service provided by the crew.
Customer Satisfaction and Quality of Service
Overall, customers were extremely satisfied with the quality of service provided by Greaves Moving and Storage. Katie Davidson mentioned that the experience was "perfect" and thanked the team for everything. Similarly, Cindy Snow appreciated the friendly staff and professionalism, noting that she would "HIGHLY recommend them."
Minor Issues and Resolution
While the majority of reviews were positive, one customer, Tara Ehrcke, had a less than satisfactory experience due to damage to a piece of furniture during the move. However, the company addressed the issue by repairing the item, although the customer felt that compensation was lacking.
Conclusion
In conclusion, Greaves Moving and Storage consistently provided a high level of professionalism, communication, efficiency, and customer satisfaction. While there was one minor issue with damage to a piece of furniture, the company addressed the problem and repaired the item. Overall, the positive feedback from numerous customers makes Greaves Moving and Storage a reliable choice for moving needs in Victoria, BC.
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