Trusted HVAC Contractor for Windsor and Essex County
At Urban Heating and Cooling, we pride ourselves on being Windsor's trusted HVAC contractor since 1972. As a family-owned and operated business, we have built a reputation on providing high-quality heating and cooling solutions to residential and commercial customers in Windsor and Essex County. Our commitment to excellence is reflected in our highly experienced team, selection of products, and outstanding customer service.
Our Services
We offer a comprehensive range of HVAC services, including furnace installations, furnace repairs, air conditioning, infloor heating, pool heating, and geothermal energy. Our team of certified technicians is licensed and fully insured, ensuring that all our repair services are 100% guaranteed. We also provide full service maintenance plans to ensure your HVAC system runs smoothly and efficiently.
Why Choose Us?
You can depend on us for reliable heating and cooling service in Windsor and Essex County. With nearly 50 years of experience, we are proud of our accomplishments, our service, and our commitment to our customers and our community. As a family-owned and operated business, we operate on values that place the customer first. We are certified Rheem Pro Partners and have an A+ rating with the Better Business Bureau.
Our History
Since 1972, Urban Heating and Cooling has been a leader in furnace and air conditioning solutions for residential homes to large commercial projects. We actually installed the very first water furnace in North America, and since then, we have continued to innovate and adapt to the changing needs of our customers. Our goal is to provide our customers with the best possible heating and cooling solutions that meet their unique needs and budgets.
Summary of Reviews
The majority of the reviews are negative, with many customers expressing frustration with the company's service, quality of installation, and lack of responsiveness. Several customers mention issues with heating and cooling systems, including faulty installations, unprofessional behavior by staff, and difficulty in getting warranty or repair services. On the other hand, a few positive reviews highlight good customer service and efficient work by the technicians.

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