Building Homes, Building Relationships
River City Plumbing & Heating Ltd is a leading provider of Plumbing and Heating services in Campbell River, BC and its surrounding communities. With over 30 years of experience in the industry, the company has established a reputable name, synonymous with reliability, quality, and precision. Dean Hunt, the founder of the company, is known for his expertise in Plumbing and Heating services, and he leads a team of certified and experienced professionals who share the same values and commitment to providing only the best services to clients.
Our Services
At River City Plumbing & Heating Ltd, we specialize in providing a full range of Plumbing and Heating services for both residential and commercial properties. Our team of professionals has the knowledge, skills, and experience to handle any job, no matter the size or complexity. Here are some of the services we offer:
- Plumbing Services: Our Plumbing services cater to all, including homeowners, renters, businesses, commercial, and industrial properties. Our Plumbers in Campbell River can help with any plumbing need, whether it's new construction, renovations, residential homes, rental properties, or businesses. We provide top-quality plumbing services for Campbell River Homeowners, Businesses, and Contractors. We make the design and installation process remarkably easy, ensuring that all our customers are satisfied.
- Heating Services: Our certified and experienced Heating professionals handle all heating systems, including furnaces, boilers, and heat pumps. We offer repair, maintenance, and installation services for these systems, ensuring that they are functioning optimally, safely, and efficiently.
- Radiant In-Floor Heating: We are experts in radiant in-floor heating systems, and we can help with designing, installing, and maintaining these systems for both new construction and renovations.
- Residential Contractors: We have a dedicated team of residential contractors that handle all aspects of Plumbing and Heating for residential properties. Our contractors work closely with clients, providing customized and affordable solutions for both new construction and renovations.
- Commercial Contractors: We have an experienced team of commercial contractors dedicated to providing Plumbing and Heating solutions for commercial and industrial properties. Our contractors provide customized and efficient solutions for businesses and employ the latest technologies and tools to ensure that all projects meet and exceed clients' expectations.
Our Commitment
At River City Plumbing & Heating Ltd, we are committed to providing top-quality services with professionalism, integrity, and exceptional care. Our team of experts listens and understands our clients' needs, providing customized and affordable solutions that exceed their expectations. We are dedicated to creating beautiful and efficient solutions for all our clients, ensuring that they are satisfied and happy. Our commitment is to provide each and every customer with the very best in professionalism and care for their home, office, or business.
Summary of Reviews for River City Plumbing & Heating
Excellent Service and Experience
A significant number of customers were extremely satisfied with the service provided by River City Plumbing & Heating. They appreciated the prompt, efficient, and friendly service, especially during emergency situations like furnace breakdowns on long weekends. Customers were also pleased with the professional and skilled team who resolved their plumbing and heating issues effectively.
Positive Comments on Workmanship and Customer Service
The positive feedback highlighted the team's expertise in fixing furnaces, boilers, and other plumbing issues. Many customers appreciated the quick response times, punctuality, and courteousness of the staff. Some customers even mentioned that the team went above and beyond to ensure their satisfaction.
Negative Feedback and Areas for Improvement
On the other hand, there were some customers who were not happy with their experience. Some mentioned issues with the cost of services, particularly for boiler repairs and replacements. A few customers had issues with the responsiveness of the company, claiming that they did not receive a call back after requesting a quote. There were also some complaints about the billing practices and the lack of a warranty for certain products.
Areas of Concern
The negative feedback mainly revolved around the cost and warranty of services, as well as the responsiveness of the company. A few customers felt that the prices were too high, especially for boiler repairs and replacements. There were also concerns about the billing practices and the lack of a warranty for certain products. Additionally, some customers experienced delays in getting a call back after requesting a quote.
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