Experience the Best of Fashion at Your Fingertips
At Byward Centre, we are dedicated to providing our customers with an unparalleled online shopping experience. Our mission is to make 24-hour online shopping easy and convenient for men and women alike, offering a wide selection of high-quality brands and fashionable footwear from popular and premium labels.
Our Commitment to Excellence
Each season, we strive to bring our customers an incredible selection of the latest styles and trends. We believe that everyone deserves to look and feel their best, which is why we offer shoes for every occasion and every member of the family - women, men, boys, and girls. Our team works tirelessly to ensure that new styles arrive daily, so our customers always have access to the hottest looks.
Our Promise to You
We are committed to delivering exceptional service to each and every customer. We understand that our customers have different needs and preferences, which is why we strive to provide a personalized shopping experience tailored to individual tastes. Whether you're looking for a stylish pair of boots, comfortable sandals, or sleek dress shoes, we have you covered. Our team is always available to assist with any questions or concerns, ensuring that our customers receive the best possible service.
Our Unique Features
What sets us apart from other online retailers is our dedication to providing an unparalleled shopping experience. We offer a wide selection of products from top brands, ensuring that our customers have access to the latest styles and trends. Our website is designed to be user-friendly, making it easy for customers to navigate and find what they're looking for. We also offer a flexible return policy, ensuring that our customers can shop with confidence.
Our Goal
At Byward Centre, our goal is to become the go-to online destination for all your footwear and accessory needs. We strive to build long-term relationships with our customers, based on trust, loyalty, and exceptional service. We believe that by providing an unparalleled shopping experience, we can make a positive impact on our customers' lives.
Our History
Byward Centre is an Ottawa-based online retailer, located in the heart of Byward Market Square. We have been serving customers across Canada for several years, building a reputation for excellence in customer service, product quality, and style.
Overall Experience
The overall experience at this shop is quite varied, with customers having either very positive or very negative interactions. The positive experiences include great customer service, a wide selection of Birkenstocks, and the owner's commitment to ensuring customer satisfaction. On the other hand, negative experiences involve issues with the return policy, rude behavior from the owner, and disagreements over pricing.
Customer Service
The customer service at this shop can be either excellent or extremely poor. One customer had a fantastic experience with the owner personally delivering the wrong size and then exchanging it for the correct size without any hassle. Another customer, however, was hung up on by the owner when inquiring about the return policy and had a terrible experience.
Return Policy
The return policy at this shop seems to be a point of contention. Some customers have had no issues with returns or exchanges, while others have had difficulties. One customer was hung up on by the owner when asking about the return policy, and another had a disagreement with the owner over the price of a pair of Birkenstocks.
Pricing
Pricing is another area where customers have had varying experiences. Some customers have found the prices to be competitive, while others have had disagreements with the owner over the cost of certain items. One customer was told to "f-off" when comparing prices on their phone, and another was offered a pair of Birkenstocks at full retail price despite being able to find them cheaper at other stores and online.
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