Excellence in Eye Care, Commitment to Exceptional Service
Welcome to Bracebridge Family Eyecare, your trusted provider of professional vision care services in the heart of Muskoka. We have been serving patients of all ages in Bracebridge and the surrounding communities for over 35 years, and we take pride in our long-standing history of providing high-quality eye care services and exceptional customer service.
Our optometry practice was established in 1935 and has since grown to become a trusted name in vision care. We have three experienced optometrists with over 57 years of combined experience, who are dedicated to keeping your vision clear and your eyes healthy. Our antique eyeglass display in the foyer is a testament to our rich history and our commitment to providing personalized eye care services to our valued patients.
At Bracebridge Family Eyecare, we understand the importance of having a trusted eye care provider who can meet the unique needs of each family member. That's why we are proud to offer vision care for the whole family, from infants to grandparents, and everyone in between. Our attentive staff will ensure that you find your time at our clinic stress-free and efficient, whether you are a first-time patient or need a new prescription for your glasses and contact lenses.
Our Services
At Bracebridge Family Eyecare, we offer a wide range of eye care services to help you maintain good vision and eye health. Our services include:
- Comprehensive Eye Examinations: We provide comprehensive eye examinations to assess your vision and eye health. Our experienced optometrists will take the time to listen to your concerns and answer any questions you may have.
- Contact Lens Fittings: We offer contact lens fittings for all types of contact lenses, including soft, rigid gas permeable, and multifocal lenses. Our optometrists will fit you with the most suitable contact lenses for your needs and provide you with proper care and handling instructions.
- Pediatric Eye Care: We offer pediatric eye care services to ensure that your child's vision is developing properly. Our optometrists are experienced in detecting and managing eye conditions such as amblyopia, strabismus, and convergence insufficiency.
- Emergency Eye Care: We provide emergency eye care services for eye injuries and infections. Our optometrists will assess your condition and provide you with appropriate treatment to prevent further damage to your eyes.
- Ocular Disease Management: We manage various ocular diseases such as glaucoma, cataracts, and macular degeneration. Our optometrists will monitor your condition and provide you with appropriate treatment options.
- Low Vision Services: We offer low vision services to help patients with visual impairments maximize their remaining vision. Our optometrists will evaluate your vision and recommend appropriate low vision aids and devices.
At Bracebridge Family Eyecare, we are committed to providing personalized eye care services to meet the unique needs of each patient. We offer direct billing for most insurance plans, and we are always accepting new patients. Contact us today to schedule a visit and experience the difference that our professional vision care services can make.
Office Environment and Staff
The staff at Dr. Hatfield's office were consistently described as friendly, helpful, and professional. The office itself was welcoming, with staff members providing excellent customer service and making clients feel comfortable and well cared for.
Dr. Hatfield's Expertise and Care
Dr. Hatfield was highly praised for her expertise, professionalism, and caring nature. She was able to diagnose and address the author's Glaucoma, leading to immediate laser surgery. This prompt action likely saved the author's vision, highlighting Dr. Hatfield's exceptional skill and dedication to her patients' health.
Dr. Cox's Expertise and Care
Dr. Cox was also praised for his professionalism, kindness, and passion for his work. He provided excellent care to patients, including follow-up visits to ensure their health and well-being. His knowledge and commitment to his patients' care were greatly appreciated.
Negative Feedback
There were a couple of instances of negative feedback. One reviewer experienced an emergency and was directed to a clinic, which they found unprofessional. Another reviewer noted that the secretaries did not get along and had lost time-sensitive information.

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