About Citrus Nail Lounge
Nestled in the charming Newport Village of Port Moody, Citrus Nail Lounge is a premier nail salon that provides an unparalleled experience of relaxation, pampering, and meticulous nail care. Step into our vibrant and welcoming space and indulge in a world where beauty and tranquility converge.
Our Expertise
Our highly skilled and passionate team of nail technicians is dedicated to encapsulating total nail health and aesthetic brilliance. We offer a diverse array of services designed to cater to every individual's unique needs and desires. Our meticulous attention to detail, coupled with an unwavering commitment to hygiene and sanitation, ensures an exceptional experience from start to finish.
Services We Offer
- Manicures: From classic manicures to intricate gel polish designs, we transform your nails into works of art.
- Pedicures: Relax and unwind with our therapeutic pedicures that gently soothe and rejuvenate your feet and lower legs.
- Waxing: Remove unwanted hair with precision and comfort through our professional waxing services.
- Eyelash Extension: Enhance your natural beauty with stunning eyelash extensions that enhance your eyes with extraordinary length and volume.
Tailored Experiences
Beyond our core services, we also offer private nail parties for special occasions like birthdays, bridal showers, and corporate events. We work closely with our clients to create a unique and memorable experience tailored to their vision.
A Commitment to Excellence
At Citrus Nail Lounge, we go above and beyond to ensure the highest level of client satisfaction. Our dedicated team meticulously preps each station before and after each appointment, ensuring a clean and safe environment. We prioritize clear communication and open dialogue to ensure your complete comfort and satisfaction throughout your visit.
Hygiene and Sanitation
Citrus Nail Salon takes pride in its cleanliness and sanitization protocols. Many reviewers have mentioned the attention to detail taken by the staff to minimize the risk of COVID-19 transmission. From taking temperatures upon entering, to placing handbags in plastic bags, to using sanitized utensils and fogging the entire area, Citrus Nail Salon has implemented numerous measures to ensure a safe and clean environment for their clients.
Quality of Service
While some reviewers have had positive experiences with the quality of service, others have been disappointed. Some reviewers have mentioned feeling rushed during their appointments, with pedicures taking as little as 15-20 minutes. This has led to a sense of disorganization and lack of attention to detail. On the other hand, some reviewers have praised the skill and attention to detail of the nail technicians, highlighting the importance of taking one's time to ensure a high-quality service.
Product Quality
There have been some issues with the quality of products used by Citrus Nail Salon. Some reviewers have mentioned receiving subpar shellac gel or CND products, leading to concerns about the integrity of the products used. This has raised questions about the skill level of the nail technicians and the quality of the products used.
Customer Service
While some reviewers have reported positive experiences with the customer service, others have been disappointed. Some reviewers have mentioned feeling ignored or dismissed by the staff, with issues not being addressed promptly or effectively. This has led to a sense of frustration and disappointment among some reviewers.
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