Serving Your Family With Compassion & Understanding For Generations
At Heritage Funeral Centre, we are committed to providing compassionate and understanding funeral services to families in Toronto and surrounding areas. Our newly renovated facility is the largest single-level funeral home in central Toronto, offering spacious visitation rooms, coffee lounges, and parking for over 200 cars.
Our Story
Heritage Funeral Centre has been in operation since 1997, and we take great pride in the many tributes we receive from families, earning us their trust and making our firm the funeral home of choice for our community. As a privately-owned and operated business, we are dedicated to carrying on our family's legacy of excellence in funeral services for the fourth generation.
Our Services
We offer a full range of memorial gifts to help comfort and support those who are grieving a loss. Our preplanning services allow you to make funeral arrangements beforehand, giving you time to consider all your options and truly plan a service that's unique to you. We also provide general price lists, consumer information guides, and online resources to help you plan ahead.
Facilities and Staff
Our facility is designed to provide a welcoming and comfortable atmosphere, with spacious visitation rooms and coffee lounges. Our staff is comprised of experienced professionals who are dedicated to providing exceptional service and support to families in their time of need.
Testimonials
We are proud of the many testimonials we receive from families who have trusted us with their loved ones. Our commitment to excellence and compassion has earned us a reputation as one of the most trusted funeral homes in Toronto.
Summary of Funeral Home Reviews
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Positive Comments
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The Heritage Funeral Centre provided excellent service to families during difficult times. Staff members, including Michael, Andrea, and Zoe, were professional, helpful, and treated families with dignity and respect. They were compassionate, showed remarkable professionalism, and went above and beyond for the families they served. The facility had beautiful, well-maintained rooms, and the staff were very helpful and kind.
Negative Comments
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Some families experienced issues with the funeral home's service. Technical difficulties with live streaming and video recordings led to disappointment for those who could not attend the funeral in person due to COVID-19 restrictions. Lack of empathy, time management, and organizational skills led to frustration and neglect for some families. Miscommunication with Service Ontario regarding e-signing and the distribution of death certificates caused further issues.
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