Commemorating Life, Celebrating Memories
Our Story
At Wall-Custance Funeral Home & Chapel, we have been serving the Guelph community since 1941. Our family-owned and operated funeral home has been dedicated to providing personalized and compassionate services to families who have experienced the loss of a loved one.
Our Services
We offer a range of services to cater to the unique needs and preferences of each family we serve. Our services include traditional funeral services, ceremonies, and celebrations of life. We understand that every family is unique, and we strive to provide a customized experience that honors the life and legacy of their loved one.
Traditional Memorial Services
Our traditional memorial services are designed to provide a sense of closure and healing for families. We offer a range of options, including funeral processions, visitations, and ceremonies. Our professional funeral directors will work closely with you to ensure that every detail is taken care of, from coordinating with florists, musicians, and clergy to arranging for catering and other logistics.
Cremation Services
At Wall-Custance Funeral Home & Chapel, we understand the importance of choice and flexibility in our cremation services. We offer a range of options, including simple cremation, memorial services, and burials. Our experienced staff will work closely with you to ensure that your loved one is treated with dignity and respect at every stage of the cremation process.
Pre-Arrangements
We believe that taking control of one's funeral arrangements can be a powerful way to take control of one's life. Our pre-arrangement program allows individuals to make informed decisions about their final arrangements, ensuring that their wishes are respected. We offer a range of options, including cremation and traditional funeral services.
Memorial Forest Program
Our Memorial Forest Program is a unique and special way to honor the life and legacy of a loved one. We have partnered with the University of Guelph to create a beautiful and serene memorial forest, where a tree is planted in memory of each individual who has passed away. This living memorial serves as a powerful reminder of the life and impact of your loved one.
Pricing
We understand that budget can be a concern for many families. That's why we offer a range of pricing options to fit your needs and budget. Our funeral services include a range of options, from simple cremation services to traditional funeral services. We also offer pre-arrangement options, which can help you make informed decisions about your final arrangements.
Exceptional Service and Compassionate Staff
The reviews describe the exceptional service and compassionate staff at the funeral home. Reviewers consistently praise the kindness, understanding, and professionalism of the staff, particularly Scott, Taylor, and Betty-Ann. They mention that the staff were empathetic, compassionate, and kind, making the entire process easy and straightforward.
Reviews Highlighting Specific Staff Members
Several reviews highlight specific staff members, including Scott, Taylor, and Betty-Ann. Scott is described as having a "kind, understanding, and patient demeanor" that made the process comfortable and easy. Taylor is praised for being "incredibly caring, attentive, and patient", taking an interest in the family's requests, and making sure every detail was covered.
Exceptional Service and Attention to Detail
Reviewers also praise the exceptional service and attention to detail, mentioning that the staff were always tremendous, helpful, and responsive. They highlight the staff's willingness to accommodate requests, such as allowing private caterers and making sure the room was prepared according to instructions.
Overall Experience
Overall, the reviews describe a positive and comforting experience during a difficult time. Reviewers express their gratitude to the staff, mentioning that they would highly recommend the funeral home.
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