Service You Deserve. Professionals You Trust.
Dunn Tire has been a trusted source for tires and automotive services in Central and Western New York, and Northwest Pennsylvania for over 30 years. Our team of passionate professionals are dedicated to providing you with exceptional customer service and top-notch expertise when it comes to all things tires.
Dedicated Experts at Your Service
Our technicians are highly skilled and certified, with extensive experience in tire sales, installation, repair, and maintenance. We also have a team of experienced service advisors who are ready to answer your questions and guide you through every step of the process - from choosing the right tires to scheduling your appointment.
Comprehensive Services
Dunn Tire offers a comprehensive range of services to meet your individual needs, including:
Tire Services
- Comprehensive tire inspections and rotations
- Flat tire repair and replacement
- Tire installation and balancing
- Nitrogen inflation and TPMS monitoring
- Seasonal tire changes and storage
- Tire buying consultations and recommendations
Automotive Services
- Oil changes and lubrication
- Battery testing and replacement
- Brake inspections and repairs
- Alignment and tire balancing
- Light bulb replacement
Additional Offerings
- Preferred Partner Fleet Program for fleet vehicle customers
- Online appointment scheduling for your convenience
- Convenient after-hours drop-off and pick-up options
- Comprehensive learning center with valuable resources and tips on tire care and vehicle performance
Community Focused
At Dunn Tire, we believe in building strong relationships with our community. We actively support local events and initiatives, and are committed to providing valuable community resources like our free tire buying guide and seasonal driving tips.
Our Commitment
Dunn Tire stands behind its work with a comprehensive tire warranty and a commitment to transparency and fairness. We are dedicated to providing you with honest pricing, upfront quotes, and exceptional customer service every time you visit one of our 30 convenient locations.
Experience the Dunn Tire Difference
When you choose Dunn Tire, you're choosing experience, expertise, and dedicated service. Contact us today to schedule an appointment and discover the difference that exceptional service and quality tires can make for you on the road.
Mixed Reviews for Dunn Tire
Appointments and Wait Times
Some customers experienced long wait times and issues with appointment scheduling. DreamLight mentioned waiting 45 minutes early for an appointment and still experiencing unloading delays. Similarly, Calvin Kowalski waited for hours to get a new tire on a rim. On the other hand, Christine F. had a positive experience, getting her tires installed 30 minutes ahead of schedule.
Quality of Service
Several customers had negative experiences with the quality of service at Dunn Tire. Cuti Serrano's car was damaged during a tire alignment, and Sara Dillon received sloppy work, including incorrect tire alignment and air pressure. Megan B. had issues with her snow tire installation, and Eric S. experienced long wait times due to overwhelmed staff. Bruce Mielcarek, however, had a positive experience with Bob Ziolkowski, praising his exceptional customer service.
Pricing and Honesty
Some customers felt misled about pricing. Christopher G. was quoted one price over the phone but charged a higher price in-store. Harry from Dunn Tire corporate later rectified the issue by sending a check for the difference. Lisa Smith was unhappy with the treatment she received at the Gates NY location, citing a lack of respect from employees towards the elderly.
Employee Recognition
Bruce Mielcarek's review highlighted the exceptional service provided by Bob Ziolkowski, who went the extra mile to ensure customer satisfaction.
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