Our passion lies in empowering people to embrace an active and stylish life through exceptional footwear. More than just shoes, we believe in providing uplifting experiences, innovative designs, and top-notch quality.
Our Vision
We envision a world where footwear becomes an extension of personal style, reflecting individual spirit and empowering every stride. We believe in fostering a community where people can express themselves freely and confidently through their footwear choices.
Our Values
Our values are deeply rooted in:
- Innovation: We tirelessly pursue new ideas and technologies to create unique and impactful footwear experiences.
- Quality: We prioritize exceptional craftsmanship and durability, ensuring sustainable and long-lasting products.
- Style: We stay at the forefront of fashion, offering diverse styles to match every taste and personality.
- Customer Focus: We prioritize excellent customer service, prioritizing your needs and aspirations.
Our Services
We offer a diverse range of services to cater to your unique footwear needs:
- Product Discovery: Consult with our knowledgeable experts to find the perfect shoes for any occasion.
- Personalized Sizing: Receive tailored guidance on finding the right size and width for your feet.
- Expert Repairs: Get your beloved shoes restored back to their former glory.
- Gift & Loyalty Programs: Enjoy exclusive benefits and discounts through our loyalty programs.
Our Commitment
We are committed to:
- Providing exceptional customer service and building lasting relationships.
- Offering a curated selection of high-quality footwear from trusted brands.
- Actively engaging in sustainable practices and responsible manufacturing processes.
Uncomfortable Experiences
Some customers have had negative experiences at Arth's, citing unpleasant interactions with staff. Bruce Myers and Kaitlyn Cameron both wrote one-star reviews claiming that they were uncomfortable and felt racially profiled by staff. They mentioned being followed around the store and receiving nasty looks. Chad Brenneis also had a poor experience with the owner, who was unhelpful and dismissive when he mentioned issues with a suit rental.
Poor Service and Products
Chad Brenneis' review highlights poor customer service from the owner, who was unresponsive to his concerns and eventually sent him a phone call demanding payment. Crystal Mischuk expressed disappointment with the prices at Arth's, stating that many items are extremely high-priced and of poor quality. She suggests that prices should be more realistic to make the store more accessible to customers.
Positive Experiences
On the other hand, many customers have had positive experiences at Arth's. Ryan Adelson praised the customer service team for going above and beyond to help him. Jessica appreciated the personalized service, stating that the owner selects online purchase orders with care. Amy Cathersides and C. Iamawildparty both praised the store's quick shipping and helpful staff. Yvonne Friesen enjoyed the quality and prices of Arth's shoes, and Tara McKay appreciated the excellent service and patient staff during back to school shopping.
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