Service, Service, Service - Our Priorities are in Your Best Interest!
At Airway Systems Ltd., we pride ourselves on being a leader in the HVAC industry since 1993. With our centrally located facilities in Vaughan, we have been servicing the Greater Toronto Area (GTA) and all of Southern Ontario, providing superior HVAC solutions, sales, and service to our customers. Our team of highly qualified technicians, mechanics, and technical support staff work together across functional boundaries to continually meet or exceed our customer's expectations.
Our mission is to provide a comprehensive and reliable one-stop solution to our customers. We achieve this by combining our qualified technicians and professional support staff to provide superior levels of service. We take great pride in differentiating ourselves from the competition by constantly looking for innovative ideas and equipment to provide our customers with the most efficient, cost-effective, and dependable HVAC solutions.
Services
We offer a wide range of services to cater to the needs of our customers. Our service department provides a variety of service and maintenance packages, ranging from basic quarterly inspections to comprehensive full-service parts and labour warranties. Our team of qualified technicians will maintain your HVAC equipment to an efficient level of operation, minimizing breakdowns and ensuring priority service response times.
Our construction department provides a full installation and design-build team for the commercial, industrial, and institutional markets. Our experienced estimating department works closely with mechanical engineers and architects to provide suitable alternatives that enhance functionality and reduce costs.
Our control department consists of control technicians who are also qualified in refrigeration and air conditioning. They utilize leading-edge technology and products to provide the best available equipment and highest quality installations. With their combined experience spanning all aspects of the control sectors, we can ensure that our customers receive the best possible solution for their needs.
Our Commitment
At Airway Systems Ltd., we are committed to providing superior HVAC solutions, sales, and service to our customers. We achieve this by continually investing in our team, equipment, and technology to ensure that our customers receive the best possible service. With our 24-hour emergency services and priority response times, we guarantee that our customers will receive prompt and efficient service, minimizing downtime and ensuring maximum productivity.
Our History
Since 1993, Airway Systems Ltd. has been a leader in the HVAC industry, servicing the GTA and all of Southern Ontario. Over the years, we have established a reputation for providing superior HVAC solutions, sales, and service to our customers. Our commitment to excellence has earned us a loyal customer base, and we continue to strive for excellence in everything we do.
Overall Experience
The reviews provide a mixed assessment of Airways' services, with one customer expressing satisfaction with their plumbing and HVAC work, while another customer had a negative experience with HVAC services.
Positive Aspects
Efficient Service
Airways received praise for their efficient completion of a job, with the customer recommending them for plumbing and HVAC needs.
Negative Aspects
Poor Customer Service
The other customer had a disappointing experience with Airways, citing poor customer service, including long wait times and unmet promises.
Issues with Scheduling
The same customer reported being told they would have to wait for several days for technicians to arrive, and even then, it was not guaranteed.
Lack of Accountability
The customer was disappointed that Airways, who had installed their HVAC system, could not come out to assess the problem or provide timely assistance.
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