Business Details
50+ Years
experience
Emergency
services
Trusted Home Care Services in Orillia for Seniors & Adults with Disabilities
Helping Hands Orillia has been dedicated to enhancing the quality of life for seniors and adults with physical disabilities since 1972. Our mission focuses on empowering independence through subsidized in-home care and community support services, including Meals on Wheels, transportation, personal care, and transitional bed programs. With government funding and volunteer contributions, we provide essential services that foster dignity and self-reliance. Our team operates under core values of compassion, reliability, and community collaboration. We maintain a 24/7 answering service to ensure continuous support for clients and families.Our service area covers Orillia and surrounding communities in Simcoe County. Over five decades, weve evolved from grassroots lawn care initiatives to a comprehensive home care provider. Client testimonials consistently highlight our commitment to personalized care and operational transparency. We prioritize client feedback through formal charter guidelines and accessible complaint resolution processes. Our partnerships with local organizations strengthen our ability to deliver holistic support services.
Services
Meals on Wheels
Transportation
Personal Care
Transitional Bed Service
Telephone Reassurance
Medical Alert Systems
Caregiver Support
Home Support Workers
Client Portal Access
Feedback Systems
Details
- Year established: 1972
Highlights and features
- We offer over 50 years of experience in community home care services
- Our services are subsidized by government funding for greater accessibility
- We maintain 24/7 client support through dedicated answering services
- Our volunteer network enhances service delivery capacity
- Client testimonials consistently highlight exceptional care quality
What people say
Could not manage without
Thank you everyone
Better place to live
Maintain independence
Excellent service
Services
Meals on Wheels
Nutritious meal delivery service designed for seniors and individuals with mobility challenges. Our balanced meals meet dietary requirements while promoting health and wellness. Delivered directly to clients' doorsteps with scheduling flexibility.
Transportation
Affordable transportation solutions for medical appointments and essential errands. Vehicles accommodate mobility needs with accessibility features. Service includes door-to-door assistance and scheduled pickups.
Personal Care
Non-medical personal care assistance with daily living activities. Services include hygiene support, medication reminders, and meal preparation. Care plans tailored to individual needs and preferences.
Transitional Bed Service
Short-term supportive housing for post-hospital recovery or living arrangement transitions. Staff provide 24/7 monitoring and assistance with daily activities. Environment designed for safety and gradual independence.
Telephone Reassurance
Daily phone check-ins for social connection and safety monitoring. Automated calls with response verification ensure client well-being. Immediate escalation for unanswered calls provides security assurance.
Questions
What payment methods do you accept?
We accept automatic credit card payments, e-transfers, and direct credit card payments via Visa, Mastercard, or AMEX.
How do I confirm my appointment time?
Use our Client Portal for 24/7 appointment verification or call our 24/7 answering service at 705-325-7861 for immediate assistance.
Are services available outside Orillia?
Yes, we serve Simcoe County and surrounding areas with transportation, meal delivery, and home care services.
What training do your care staff receive?
Our personal support workers complete standardized training programs and receive ongoing professional development in elder care best practices.
How are care plans developed?
Care plans are created through client consultations, considering medical needs, personal preferences, and independence goals with regular reassessments.
Can I provide feedback about service quality?
Yes, we encourage feedback through our Client Charter system, including formal complaint resolution and employee recognition processes.
