Custom Designed Cabinetry for Every Room, Every Time
Old World Kitchens & Custom Cabinets has been a proud provider of high-quality cabinetry for the greater Vancouver Area and Fraser Valley since 1999. As a family-owned business, we understand the importance of relationships and strive to exceed expectations in quality and customer service. Our showroom and production facility, located in Chilliwack, BC, is equipped to handle projects of any size. Our skilled team is committed to ensuring all of our cabinetry is made to meet the highest standards and your complete satisfaction.
Our Services
At Old World Kitchens & Custom Cabinets, we specialize in creating custom cabinetry for every room in your home. Our services include:
*Custom Cabinetry: We design and manufacture custom cabinetry to meet your specific needs. Our experienced designers will work with you to create a comfortable, functional, and stylish design tailored to your needs.
*Custom Cabinetry for Kitchens: The kitchen is the heart of the home, and we believe that it should be a reflection of your style and personality. Our custom cabinetry for kitchens is designed to make the most of your space, while also being a beautiful addition to your home.
*Custom Cabinetry for Bathrooms: Bathrooms are a place to relax and rejuvenate, and our custom cabinetry for bathrooms is designed to create a spa-like atmosphere in your home.
Our Process
At Old World Kitchens & Custom Cabinets, we believe that the quality of customer service is as essential as the quality of our product. That's why we are committed to providing excellent customer service throughout the entire process, from the initial consultation to the final installation.
*Consultation: Our experienced designers will work with you to understand your needs and create a design that is tailored to your specifications.
*Design: We use the latest in wood manufacturing technologies and state-of-the-art CNC equipment to create a high-quality product that meets your specifications.
*Manufacturing: We maintain a high standard for cabinet hardware, including soft-close as a standard for all of our doors and drawers.
*Installation: We include custom installation to ensure your cabinetry is installed correctly and to our high standards.
Old World Difference
At Old World Kitchens & Custom Cabinets, we pride ourselves on our high-quality craftsmanship, excellent customer service, and commitment to community. Our values include:
*Quality Craftsmanship: We select only the very best materials to ensure our product maintains our high standard of quality.
*Continuous Improvement: As trends and technologies change and grow, we continue to grow and adapt with them.
*Community: We believe in the importance of community, both within our company and the city around us.
Quality Issues and Customer Service
Some customers have expressed concerns about the quality of products and craftsmanship, citing issues with water damage and poor responsiveness. Mike Smith reports that his kitchen cabinets showed water damage after simply wiping them down, and the company's unwillingness to help with the issue was disappointing. Deanna Kilt, an interior designer, had a poor experience with the company's design services, stating that they were unresponsive and inflexible with designing custom solutions.
Awesome Customer Service and Quality Work
On the other hand, some customers have had excellent experiences with Old World Kitchen. Jarrat praised the company's customer service, specifically mentioning Matt Wallace, who he found to be knowledgeable and professional. John Van Kammen was impressed with the consultation process and the quality of work, citing Jamie's expertise and attention to detail. Nick Moore and Lisa Canning Boyes also had positive experiences, with Nick noting the beautiful craftsmanship and Lisa raving about the company's high-quality products and attention to detail.
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