Warming Your Home, and Your Heart!
The Fire Within has been Muskoka's warmest store for over 20 years. Located in the heart of Muskoka, our full-service fireplace, stove, and chimney store offers a wide range of products and services to cater to your every need. From wood and gas stoves to inserts and fireplaces, we represent top manufacturers like Pacific Energy, RSF, Renaissance, Enviro, Jotul, Heatilator, Flare, and Majestic. Our professional certified crews ensure a seamless installation process, and our custom hearth pads, mantels, and stonework services will transform your space into a cozy retreat.
Our Expertise
As a premier store for fireplaces, stoves, and inserts, we take pride in providing top-notch services to our customers. Our team of Wett Certified Inspectors, TSSA Heating Contractors, and Wett Certified Chimney Sweeps ensures that your appliance is installed, inspected, and maintained with the utmost care. We also offer free estimates, complete finishing services, custom stone and woodwork, and outdoor kitchen design and installation.
Our Commitment
At The Fire Within, we commit to delivering exceptional customer service, quality products, and expert advice to make your home or office the warmest in Muskoka. Our experienced team is dedicated to helping you choose the perfect fireplace, stove, or insert for your unique needs, and our pride in our work is reflected in the glowing testimonials from our satisfied customers.
Our History
Established over 20 years ago, The Fire Within has built a reputation for excellence in the Muskoka area. Our showroom is a testament to our commitment to providing a warm and welcoming shopping experience, where our knowledgeable staff is always happy to assist you in finding the perfect product.
Customer Service
- Negative comments highlight issues with customer service, including lack of response, unhelpful staff, and rudeness.
- Positive comments praise the company's customer service, including being on time, courteous, and knowledgeable staff.
Product Quality and Installation
- Positive reviews appreciate the quality of the products, such as the Jutol propane stove and the wood stove, and the efficient installation process.
- Negative reviews mention problems with product installation, including a botched fireplace insert and improper roof flashing installation.
Technician Knowledge and Competence
- Positive reviews highlight the professionalism, courtesy, and knowledge of the technicians.
- Negative reviews criticize the lack of knowledge and competence of the technicians, particularly in handling certain products.
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