Moving Your World, One Box at a Time!
At Compass Relocation, we understand the intricacies of international moving, long-distance moving, and specialty moving services. As a premier moving company in Metro Vancouver, we have dedicated ourselves to providing top-notch moving services that cater to each project's specific needs. Our team of experts is committed to excellence, ensuring that your precious cargo reaches its destination safely and on time.
Our Services
We offer a wide range of moving services that cater to both residential and commercial clients. Our international moving services include container shipping, custom crating, packaging and unpacking, household goods wrapping, and furniture assembling services. For car enthusiasts, we provide international auto transport services that safely ship your vehicle to thousands of destination points worldwide. We also specialize in international pet transport, ensuring that your furry friends receive the same care and attention as you do. Additionally, our long-distance moving services are designed to provide a seamless moving experience for our clients.
Our Mission
Our mission at Compass Relocation is simple: to provide high-quality moving services on-time and within budget. We pride ourselves on our ability to cater to each project's specific needs, ensuring that every move is tailored to our clients' unique requirements. Whether you're moving across the border or around the world, our team of experts will work closely with you to ensure a stress-free moving experience.
Our Commitment
At Compass Relocation, we are committed to providing exceptional moving services that exceed our clients' expectations. We are proud to offer the most excellent staff and services for your moving needs, whether it's international moving, long-distance moving, or specialty moving services. Our team is dedicated to ensuring that your move is a success, and we take pride in our ability to deliver exceptional results every time.
Reliability and Timeliness Issues
Reviews highlight concerns regarding Compass Relocation's reliability and timeliness. Some customers experienced significant delays in shipment delivery, with estimated times of 10-12 weeks stretching to 26 weeks or more. This led to additional fees and frustration for the customers.
Poor Communication
Several reviews criticize Compass Relocation's communication as abysmal, misleading, and untruthful. Customers felt they were given false information and had difficulty obtaining straight answers or updates on their shipment status.
Professional and Friendly Staff
On the other hand, many reviews praise Compass Relocation's staff as friendly, professional, and efficient. Coordinators like Helen and Candy received special mentions for their responsiveness and helpfulness. Movers like Sou, Robert, and the delivery team were commended for their politeness, hard work, and care in handling customers' belongings.
Customs Clearance and Delivery
Some reviews highlight Compass Relocation's success in customs clearance and timely delivery. Customers appreciated the company's ability to complete customs clearance quickly and deliver their goods safely and efficiently.
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