Building Your Dream Kitchen and Bathroom, One Fixture at a Time.
At Plumbing Centre, we pride ourselves on being the premier destination for all your plumbing needs in Hamilton, Ontario. Our extensive showroom features a vast inventory of high-quality plumbing fixtures and supplies from trusted brands like American Standard and Delta. Whether you're a do-it-yourselfer or a construction contractor, our team of specialists is dedicated to providing expert guidance and advice to help you complete your renovation or new construction project.
Our Services
From bathtubs to toilet seats, and kitchen faucets to bathroom vanities, our showroom offers an impressive selection of products to suit every style, budget, and decor. Our knowledgeable staff is available to walk you through our vast inventory, helping you select the perfect fixtures for your project. We also offer expert installation services, ensuring that your new plumbing fixtures are installed correctly and efficiently.
In addition to our product offerings, our team of specialists is committed to providing exceptional customer service. We understand that bathroom and kitchen renovation can be overwhelming, which is why we're here to guide you every step of the way. From design and product selection to installation and maintenance, our experts are dedicated to helping you achieve your vision.
Tips and Guidance
At Plumbing Centre, we believe that education is key to a successful renovation. That's why we're committed to providing valuable tips and guidance to our customers. From selecting the right style and finish to ensuring proper plumbing requirements, our team is here to offer expert advice to help you navigate the renovation process. We also invite you to explore our blog, where you'll find informative articles and helpful tips to inspire and guide you throughout your project.
Customer Testimonials
But don't just take our word for it! Our customers rave about our exceptional service, knowledgeable staff, and unbeatable prices. Erik P., a satisfied customer, shares his experience: "Extremely helpful and knowledgeable staff. I would choose this place over a home depot any day! Was able to fix my toilet as they had the obscure part I was looking for. And they helped me all along the way instead of recommending to just buy a new toilet like the others did. Great people here and unbeatable prices."
Why Choose Us?
At Plumbing Centre, we're committed to providing exceptional service, expert guidance, and top-quality products to ensure your renovation or new construction project is a success. Our team is dedicated to helping you create the bathroom or kitchen of your dreams, and we're proud to be your trusted partner every step of the way.
Poor Customer Service and Lack of Expertise
A number of reviewers have expressed dissatisfaction with the Plumbing Centre due to poor customer service and a lack of expertise among staff. For instance, Ognjen Gacic and Phil M. both reported that they were not helped and were disrespected when inquiring about parts. Similarly, Tv Box, Brenda Louise, Dd Mm, and Peter Mussi had negative experiences with staff, who were either unhelpful, rude, or lacked the necessary knowledge to assist with plumbing issues.
Return and Refund Issues
Mel Shewchuk and Carol Reynolds also had poor experiences with the Plumbing Centre, specifically regarding return and refund policies. Mel Shewchuk changed their original 5-star review to 1 star after a disappointing return experience, while Carol Reynolds drove over an hour to check out the Plumbing Centre but left without making a purchase due to rude and uninterested staff.
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