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A Trusted Partner in Business Efficiency Since 1973
Steelhead Business Products Ltd. is a family-owned and operated supplier of reliable office equipment and exceptional service in the Lower Mainland of British Columbia. With over four decades of experience, we work closely with businesses in Vancouver, Surrey, Abbotsford, and beyond to ensure they have the right tools to achieve success.
Why Choose Steelhead?
Our commitment to:
- Quality Equipment: We partner with leading manufacturers to bring you reliable multi-function printers, scanners, and fax machines.
- Exceptional Service: From initial consultation to ongoing maintenance, our dedicated team is here to support you every step of the way.
- Unparalleled Expertise: With decades of industry knowledge, we offer expert advice on choosing the right equipment and maximizing its potential.
1. Equipment Sales & Leasing
- New and gently used multi-function devices for purchase or lease.
- Wide range of brands to choose from, including Toshiba.
- Flexible financing options to fit your budget.
2. Comprehensive Support
- Installation, setup, and training on all equipment.
- Ongoing technical support and maintenance plans.
- Toner and supply management.
3. Proactive Maintenance
- Regular inspections and preventative maintenance to minimize downtime.
- Urgent repairs and technical assistance readily available.
4. Personalized Solutions
- Customized recommendations based on your unique needs and workflows.
- Flexible upgrade and trade-in programs.
- Remote monitoring and diagnostics for maximum efficiency.
Our Team
Steelhead is not just equipment providers; we are a team of passionate and dedicated individuals driven by a genuine desire to empower businesses through reliable technology solutions. Our knowledgeable staff will work alongside you to understand your unique needs and provide tailored recommendations to maximize your productivity and efficiency.
Overall Positive Experience
The overall sentiment from the reviews is overwhelmingly positive, with customers expressing satisfaction with Steelhead Business Products' services, equipment, and customer support. Most customers rated their experience with Steelhead as 5 stars, highlighting the company's reliability, professionalism, and quick response to any issues.
Reliable and Efficient Service
Customers praised Steelhead's quick response to service calls, with one customer mentioning that they were always able to get someone to answer the phone. Another customer noted that when they had issues with their photocopier, they always received great service.
Professional and Knowledgeable Staff
Many customers appreciated the professionalism and knowledge of Steelhead's staff, with one customer mentioning that the staff were "always willing to work with us to generate new solutions." Another customer noted that the staff were "always able to assist with any of my inquiries."
High-Quality Equipment
Customers also praised Steelhead's high-quality equipment, with one customer mentioning that the Toshiba products worked particularly well with their windows/Mac blended environment. Another customer noted that the equipment was professional and well-installed.
Positive Customer Service
The customer service provided by Steelhead was consistently praised, with one customer noting that the staff were "always polite, courteous, and taught us how to use the printer easily." Another customer appreciated the patience and kindness shown by the staff, particularly Virginia.
Initial Billing Issues Resolved
One customer mentioned that they had some initial billing issues, but these were quickly resolved and everything has been smooth ever since.
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