At Lumech Plumbing & Heating Ltd., we pride ourselves on being a full-service plumbing solution for the Ottawa area. With over 30 years of experience in the plumbing industry, our team of skilled technicians is equipped to handle any plumbing issue, regardless of its size or complexity. We understand that plumbing problems can be stressful and disruptive, which is why we offer 24/7 emergency services to ensure that our clients receive the help they need, when they need it.
Our commitment to providing top-notch plumbing services has earned us a reputation as one of the most trusted and reliable plumbing companies in Ottawa. We are proud to serve both residential and commercial clients, offering a wide range of services that include plumbing, heating, and custom fabrication.
Our Services
As a full-service plumbing company, we offer a comprehensive range of services designed to meet the diverse needs of our clients. Our services include:
- Plumbing: We offer a complete suite of plumbing services for both residential and commercial clients. From installing new kitchen and bath fixtures to repairing leaky pipes, we've got you covered. Our plumbing services also include the installation and repair of food waste disposers, toilets, water heaters (both gas and electric), and countertops.
- Drain Line Repairs: A cracked or damaged sewer pipe can be a homeowner's worst nightmare. At Lumech Plumbing & Heating Ltd., we offer a range of drain line repair services designed to minimize damage to your property and get your plumbing system up and running smoothly. Our drain line repair services include color video inspections, hydrojetting, main line stoppages, drain stoppages, roof drains, clean-outs installed, and trenchless technologies.
- Heating: Our heating services include the installation, repair, and maintenance of wall heaters, floor heaters, solar systems, gas space heaters, thermostats, and gas company red tags. We also offer smoke testing odor location, pipe and septic tank location.
- Leaking Pipes: Discovering pipe leaks can be stressful, but making a quick fix doesn't have to be. Our team of experienced technicians uses camera locates video cameras to conduct visual inspections of pipes, allowing us to quickly identify the source of the leak and make the necessary repairs.
- Dental Clinics: We offer specialized plumbing services for dental clinics, providing the best plumbing solutions for dental offices.
- Sewer & Water Excavation: Sewer mains often fail due to age or intrusive tree roots, while water lines may fail from corrosion. Our team of experts offers sewer and water excavation services to address these issues, ensuring that your plumbing system is operating at its best.
Custom Fabrication
In addition to our comprehensive range of plumbing and heating services, we also offer custom fabrication services. Our team of experienced technicians can produce pieces to fit outdated, no-longer-produced sizes of pipes, as well as create all-new fixtures based on your unique vision. Whether you're looking for a custom-made faucet or a unique pipe fitting, we've got the skills and expertise to bring your vision to life.
Testimonials
We're proud to have served the Ottawa area for over 30 years, and our clients' feedback is a testament to the quality of our work. From routine maintenance to burst pipes, our team of skilled technicians is always ready to help.
Poor Experience with Customer Service
The customer, A. J., had a highly unsatisfactory experience with the company, citing extremely poor professionalism, punctuality, and responsiveness from the customer service team. The customer reports that they had to send numerous reminders to get the repair work done, and the charges were overpriced to boot. Additionally, the customer claims that the company charged their credit card more than the invoiced amount, failed to send email receipts, and refused to return the extra charged amount. This encounter left the customer with a very bad experience.
Overall, the poor customer service and unprofessional behavior exhibited by the company seem to be the main concerns raised in this review.
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