Always Strive to Better Yourself
At Mat's Auto Sales, we've been providing the Kitchener-Waterloo area with quality pre-owned vehicles at affordable prices for over 40 years. As a family-owned and operated business, we strive to treat our customers like family. We take the time to inspect each vehicle thoroughly and stand behind every car that is sold.
Our Commitment to Excellence
We're committed to excellence in every aspect of our business. Our dedicated staff has over 40 years of experience in the automotive industry, and we're proud to be an OMVIC licensed used car dealer. OMVIC is responsible for ensuring a fair, safe, and informed marketplace in Ontario. We're also a UCDA member dealer, which means we voluntarily agree to a Code of Ethics that ensures honesty and transparency in our dealings with customers.
A Wide Selection of Vehicles
We carry a wide range of cars, trucks, and SUVs, all in great condition with low kilometres. Whether you're looking for a family vehicle or a reliable commuter car, we have something for everyone. Our inventory is constantly changing, so be sure to visit us often to see what new vehicles we have in stock.
Financing Made Easy
We understand that financing can be a daunting task, which is why we have a stress-free finance department that can find financial solutions to suit your needs. We work with a variety of lenders to ensure that you get the best possible rate.
Customer Service
Our customer service team is dedicated to responding quickly and concisely to your inquiries. We believe that transparency is key, which is why we're happy to provide you with all the information you need to make an informed decision about purchasing a vehicle from us.
About Our Mechanic
Our lead mechanic, Steve, is affectionately known as "The Grumpy Mechanic." With over 40 years of experience, Steve has a reputation for being able to fix hard-to-diagnose issues that other mechanics can't. Don't be intimidated by his gruff exterior - Steve and the rest of our team are committed to providing you with excellent customer service.
What Our Customers Say
Don't just take our word for it - here's what some of our satisfied customers have to say: "Mat was great to deal with. He's always very fair and accommodating." - Eric Ellis "Very friendly and helpful employees. They were able to help me with a quick repair." - JG "I would definitely recommend Matt's Auto." - Clint Mclaughlin
Contact Us
If you're in the market for a new vehicle, come visit us at 413 Albert St. in Waterloo. Our office hours are Monday to Friday from 8:00 AM to 5:00 PM and Saturday from 9:00 AM to 2:00 PM. We look forward to serving you!
Quality of Work and Trustworthiness
The majority of reviewers praise the high quality of work and trustworthiness of Mat's Auto. Many comment on the friendly and honest service, with one reviewer stating that Mat took "great care" of them and their car. Several reviewers mention that they have been dealing with Mat for years and have always been satisfied with the service.
Communication and Customer Service
Reviewers consistently praise the excellent communication and customer service at Mat's Auto. Many mention that the staff is very friendly, helpful, and keeps them informed about the status of their car repairs. One reviewer notes that Mat even goes above and beyond to ensure customer satisfaction, such as keeping their car warm inside the shop until they picked it up the next morning.
Value and Prices
Reviewers consistently praise the reasonable prices at Mat's Auto. Many mention that the rates are very competitive, and that they have been able to get their cars serviced for a great value. One reviewer notes that they didn't even mind being undercharged.
Special Mentions
A few reviewers specifically mention the excellent work done by Brandon, one of the mechanics at Mat's Auto. Another reviewer praises the patience of the receptionist. One reviewer also notes that the shop is always busy, but that's because they are so good and trustworthy.
Negative Reviews
Two reviewers gave low ratings, but their reviews are actually very positive. One reviewer complains about a slight delay in communication, but notes that the shop is always busy and that the turnaround time is fantastic. The other reviewer mentions that they had a slightly unusual issue with their car, but that the shop worked diligently to resolve it and didn't charge them extra.
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