A Trusted Leader in Rural Water and Septic Systems
Strathcona Septic Tank Services has proudly served the agricultural, commercial, and residential communities of Northern Alberta since 1973. Founded on a foundation of integrity and customer-focused service, we have earned the trust of generations of customers by consistently delivering reliable, efficient, and personalized solutions for their water and septic system needs.
Our Expertise
We proudly offer a comprehensive range of services, including:
1. Residential Services
- Septic tank cleaning, repair, and installation
- Water tank cleaning and repair
- Water line services
- Potable water delivery
- Emergency response services
2. Industrial Services
- Vacuum truck services for bulk liquid and solid waste removal
- Design, installation, and maintenance of industrial wastewater systems
- Troubleshooting and repair of industrial process control systems
- Training and consultation on regulatory compliance
3. Construction Services
- Design and construction of water and septic systems for new construction and renovations
- Supply and installation of quality water and wastewater control systems
- Integrated project management and engineering services
Our Values
Our core values guide our actions and ensure we deliver exceptional customer service:
- Integrity: We uphold the highest ethical standards and maintain transparency in all our dealings.
- Customer Focus: We prioritize your needs and work collaboratively to find sustainable solutions.
- Quality: We invest in the latest technology and train our technicians to deliver exceptional workmanship.
- Efficiency: We strive to provide timely and cost-effective services without compromising quality.
- Sustainability: We advocate for environmentally responsible practices and technologies.
A Legacy of Excellence
Since our humble beginnings in 1973, Strathcona Septic Tank Services has grown into a leading provider of rural water and septic services. We attribute our success to our dedicated team of professionals, our unwavering commitment to customer satisfaction, and our ability to adapt to the evolving needs of our clients. Today, we stand as a testament to the vision and dedication of our founders, and we look forward to serving our community for many years to come.
Overall Experience
Most customers have had a positive experience with Strathcona Septic, with prompt and friendly service, competitive pricing, and professional technicians. However, a few customers have had negative experiences, citing issues with price gouging, unprofessional behavior, and a lack of accountability for mistakes.
Customer Service
The majority of customers have praised the company's customer service, describing technicians as friendly, knowledgeable, and efficient. Some customers have had issues with the company's response to problems, citing a lack of accountability and unprofessional behavior from management.
Pricing
Some customers have praised the company's competitive pricing, while others have complained about price gouging, with estimates exceeding the final cost by a significant amount.
Technicians and Equipment
The company's technicians have been praised for their professionalism and efficiency, with customers appreciating their explanation of the process and advice on maintaining their septic systems. The company's fleet of vehicles and equipment has also been highlighted as a positive aspect of their service.
Negative Experiences
A few customers have reported negative experiences with the company, including price gouging, unprofessional behavior, and a lack of accountability for mistakes. Some customers have reported issues with flooding and water damage after using the company's services.
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