Streamlining Your Path to Canada
At Smith's RV Centre, we're proud to be Northwestern Ontario's largest recreational vehicle and boat dealer. With a rich history dating back to the early 1960s, our commitment to providing top-quality products and exceptional customer service has remained unwavering.
Our Story
From humble beginnings to becoming the largest recreational dealer in Northwestern Ontario, our journey has been marked by a singular focus on customer satisfaction. Our founders believed that by offering quality products and exceptional service, we could create a loyal customer base that would propel our growth. Today, we're proud to say that our philosophy has remained unchanged, and our customers continue to be the driving force behind our success.
Our Services
At Smith's RV Centre, we offer a wide range of services designed to meet the unique needs of our customers. From sales to service, parts to accessories, we've got you covered. Our team of friendly and knowledgeable sales staff can assist you in finding the perfect recreational vehicle or boat to suit your needs. Our factory-trained certified technicians are on hand to ensure that your investment is properly maintained and serviced. We also offer a comprehensive range of parts and accessories, ensuring that you have everything you need to enjoy your recreational vehicle or boat to the fullest.
Our Promise
At Smith's RV Centre, we're committed to providing our customers with an exceptional buying experience. We believe that by offering top-quality products, exceptional customer service, and unparalleled expertise, we can create a loyal customer base that will continue to grow and thrive. Our promise is simple: we'll provide you with the best products and service in the industry, and we'll work tirelessly to ensure that you're completely satisfied with your purchase.
Mixed Reviews at Smith's RV
Smith's RV has received both positive and negative reviews from customers. While some customers have had excellent experiences with the sales and service staff, others have reported poor customer service and significant price increases.
Lack of Transparency and Poor Service
A few customers have reported poor experiences with the service department. Sylvia H. gave Smith's RV a 1-star review, stating that the service was terrible and that she was charged double the amount she was quoted for shrink wrap and winterizing her boat. Another customer, Wes L., reported that he was given a written quote for a trailer hitch installation, but when he returned in the spring, the price had increased by $1300. He was unable to get a clear explanation for the price increase.
Outstanding Customer Service
On the other hand, many customers have reported positive experiences with the sales and service staff at Smith's RV. Jen Gagne, Scott McMahon, Shady Lee, Debbie Loveday, Gail J. Hebert-Miller, Diane Barton Croskery, Lisa Darcy-Ogemah, and Marie Johanne all gave the dealership 5-star reviews, praising the staff's helpfulness, friendliness, and knowledge.
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