Enhance your knowledge, empower your success.
At Mestek, Inc., we are proud to be a family of over 45 specialty manufacturers serving various facets of the HVAC equipment and building envelope industries, including HVAC, Metal Forming, and Architectural building envelopes. Our history dates back to 1946 when John Reed founded the company in a small rented garage. Since then, we have evolved to become a leading manufacturer of heating, ventilation, and cooling products, including residential and commercial hydronic heating equipment with intelligent controls, air conditioning, and glass skylights, sunshades, louvers, and ornamental metal products.
Our Commitment to Innovation and Customer Service
Throughout our history, we have remained committed to providing modern innovative products and strong customer service, which has been the foundation of our company. We understand that technology and trends have changed dramatically since 1946, and we have adapted to these changes while maintaining our focus on customer satisfaction. Our commitment to innovation has led us to develop cutting-edge products that meet the needs of our customers.
Training and Education
At the Reed Institute, we offer comprehensive training and education programs for designers, installers, and technicians. Our seminars cover current developments in heating and cooling technologies and applications, and we believe that education is essential to staying up-to-date in our industry. By attending one of our seminars, you can enhance your knowledge and skills to better serve your clients.
Services Offered
Our services include the manufacturing of HVAC equipment, metal forming machinery, and architectural building envelopes. Our HVAC equipment group and controls group produce a range of products, including residential and commercial hydronic heating equipment with intelligent controls and air conditioning. Our metal forming segment focuses on coil handling and metal forming machinery, while our Architectural group manufactures glass skylights, sunshades, louvers, and ornamental metal products.
Industry Expertise
We have extensive expertise in the HVAC equipment and building envelope industries, with a deep understanding of the needs of our customers. Our products are designed to meet the requirements of various industries, including commercial, residential, and industrial applications. We are dedicated to providing high-quality products and exceptional customer service to ensure the success of our customers.
Conclusion
At Mestek, Inc., we are proud of our heritage and commitment to innovation and customer service. We are dedicated to providing cutting-edge products and training programs that meet the needs of our customers. If you are looking for a partner that can deliver high-quality products and exceptional service, we invite you to explore our services and products further.
Poor Customer Service and Discrimination Allegations
Technical Support Issues
Both reviewers express frustration with the company's technical support. The first reviewer, Jason Henriques, was unable to get a hold of anyone when he called for assistance with a downed boiler. He was told that the phones were down, and even after waiting for a few hours, he was unable to get help. This lack of assistance led to his negative review.
Discrimination Allegations
The second reviewer, El Indio Santiago, makes serious allegations of discrimination and favoritism within the company. He claims that the company discriminates against Spanish people and other races, and that young veterans are given preferential treatment and allowed to get away with not doing their job properly. He alleges that good workers are fired while others are allowed to slack off.
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