At Dundas West Pawnbrokers, we pride ourselves on being a reliable and trustworthy pawnshop in Toronto, with over 23 years of experience in the industry. Founded in 1995, our two locations across the greater Toronto area have established a reputation for providing exceptional customer service, competitive lending rates, and a wide range of high-quality products for sale.
Our Philosophy
Our goal is to provide a welcoming and professional environment where customers can feel comfortable bringing in their valuable items for loan or sale. We understand that every item has a story behind it, and our knowledgeable and friendly staff will take the time to carefully evaluate your goods, providing you with a fair and honest assessment of their value. We are committed to building long-term relationships with our customers, and our generous lending rates and loan terms have resulted in the highest customer repeat rates in the industry.
Our Services
At Dundas West Pawnbrokers, we offer a range of services designed to meet the needs of our customers. We specialize in making collateral loans on gold jewellery, precious gems, luxury watches, and gold coins, with no maximum cash limit for loans. Simply bring in an item, and our expert appraisers will determine its value and provide you with a fair loan offer. We also purchase items outright, and our extensive inventory of products for sale includes power tools, music instruments, computers and mobile devices, watches, and jewelry.
Our Products
Our products for sale are carefully curated to offer our customers the best selection of high-quality items at unbeatable prices. From luxury watches to gold coins, musical instruments to power tools, we have something for everyone. We also offer exclusive special offers on select items, so be sure to check our website regularly for the latest deals.
Why Choose Us
At Dundas West Pawnbrokers, we are dedicated to providing our customers with an unparalleled level of service and expertise. Our staff is knowledgeable and friendly, and we take the time to carefully evaluate each item brought in, ensuring that our customers receive a fair and honest assessment of its value. We are licensed pawnbrokers with over 20 years of experience, and our reputation for excellence has earned us a loyal customer base.
Our Commitment
At Dundas West Pawnbrokers, we are committed to providing our customers with an exceptional experience. Our commitment to excellence, combined with our extensive knowledge and expertise, has made us a leader in the Toronto pawnshop industry. Whether you're looking to sell an item, take out a loan, or simply browse our selection of products for sale, we invite you to visit one of our two convenient locations in Toronto.
Disappointing Experiences
Poor Customer Service
All reviewers express frustration with the shop's customer service. They report being ignored, denied assistance, or told to wait for extended periods despite being the only customers in the store.
Damaged Items and Lack of Accountability
One reviewer claims that their item was damaged while in the shop's possession, and the owners denied any responsibility. This lack of accountability and disregard for customers' property is a common thread among the reviews.
Unprofessional Behavior
The owners and employees of the shop are described as having a poor attitude, being rude, and displaying unprofessional behavior. This includes yelling, ignoring customers, and making unacceptable offers for items.
Unpleasant Environment
Several reviewers mention the unpleasant smell in the shop, with one describing it as "HORRIBLE" and likening it to the smell of dead wet dog.
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