If it doesn't belong, it's gone!
C&D Logistics is a Canadian-owned and operated company established in 1999 by Bruce and Dana Matheson. With over 100 years of combined experience in the logistics and transportation industry, we are a trusted partner for businesses of all sizes across North America and globally. We specialize in providing reliable and comprehensive freight shipping and third-party logistics services.
Specialized Freight Project Logistics
- Expertise in handling oversized, overweight, and specialized cargo.
- Comprehensive project planning and execution.
- Dedicated team of experienced professionals to manage every step of the process.
International Freight Shipping
- Competitive rates on ocean, air, and multimodal shipments.
- Global network of partners to ensure safe and efficient transportation.
- Expertise in customs brokerage and documentation.
Third-Party Logistics (3PL)
- Comprehensive range of services including warehousing, inventory management, and order fulfillment.
- Customized solutions tailored to your specific needs and requirements.
- Data-driven analytics to optimize your supply chain efficiency.
Warehousing and Storage
- 25,000 square feet of heated warehouse space available.
- Bonded freight and air cargo screening services.
- Short and long-term storage solutions.
Equipment and Resources
- Wide range of freight shipping equipment options to meet your specific needs.
- Advanced tracking and tracing technology to ensure transparency and efficiency.
- Dedicated customer service team available 24/7.
Our Mission
Our mission is to provide our clients with:
- Unparalleled customer service and attention.
- Competitive pricing and transparent billing.
- Customized solutions to meet your unique shipping and logistics needs.
- Peace of mind and increased efficiency throughout the shipping process.
Customer Service and Communication Issues
C&D Logistics seems to struggle with providing adequate customer service. Reviewers who were unhappy with their experience reported difficulty in getting issues resolved, with some even being blamed by the company for problems that arose. This lack of professionalism and efficiency was a major turnoff for customers.
Positive Experiences
On the other hand, a significant number of reviewers had positive experiences with C&D Logistics. Many praised the company's competitive rates, professional service, and accurate handling of freight and logistics. Reviewers also appreciated the owner's involvement in the local community and charitable efforts.
Company Culture and Values
The company's values and culture seem to be at the root of the disparity in reviews. Some reviewers saw the company as prioritizing public relations over actual customer service, while others praised their strong moral standards and high ethics. It appears that C&D Logistics may need to focus on improving their customer service and communication skills to align with their values.
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