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At Renfrew Animal Hospital, we have been proudly serving the Renfrew and Ottawa Valley communities since 1981. Our experienced veterinarians offer general veterinary services and routine procedures for dogs, cats, cattle, horses, and small ruminants. We cater to our patient's needs by providing a wide range of services including animal emergency care, diagnostics, dental care, large animal services, surgery, and more. Our mission is to provide exemplary care to your animal, and we strive to do so with compassion, empathy, and integrity.
Our Story
Renfrew Animal Hospital has been a trusted and reliable name in the veterinary industry for over 40 years. Our commitment to providing high-quality care and service has earned us a reputation as one of the leading veterinary hospitals in the region. Our dedicated team of veterinarians, technicians, and support staff work together to ensure that our patients receive the best possible care. We are proud to be an integral part of the Renfrew and Ottawa Valley communities, and we look forward to continuing to serve our patients and clients for many years to come.
Our Services
At Renfrew Animal Hospital, we offer a comprehensive range of services to cater to the needs of our patients. Our services include dog and cat care, pet nutrition, pet microchipping, pet behavior counseling, diagnostics, pet dental care, pet health certificates, surgical procedures, telemedicine, animal emergencies, and end-of-life pet care. We also offer large animal care services, including cattle and horse care, as well as small ruminant care. Our experienced veterinarians and support staff are dedicated to providing the highest level of care and service to our patients, and we strive to do so in a compassionate and empathetic manner.
Meet Our Team
Our dedicated team of veterinarians, technicians, and support staff are the backbone of our hospital. We are passionate about providing the best possible care to our patients, and we work together to ensure that our patients receive the highest level of care. Our team is committed to staying up-to-date with the latest advances in veterinary medicine, and we are dedicated to providing compassionate and empathetic care to our patients and clients.
Overall Experience
The Renfrew Animal Hospital receives overwhelmingly positive reviews, with the majority of customers praising the professionalism, care, and compassion of the veterinarians and staff.
Staff and Service
The veterinarians are described as professional, caring, and understanding, with customers appreciating their prompt handling of emergencies and excellent communication. The front desk staff are also commended for their pleasant and helpful nature.
Care for Pets
Many customers express gratitude for the exceptional care provided to their pets, with some highlighting the hospital's ability to make a distressing experience easier. The staff are said to treat pets like their own, and customers feel confident leaving their pets in their care.
Minor Criticisms
One customer notes that the hospital can be quite pricey, but this does not detract from their positive experience.
Negative Experience
One customer had a poor experience, citing poor customer service and a lack of empathy when they were in a panicked state with a sick pet. This customer was told to take their pet to Ottawa, a significant distance away, which they felt was unacceptable.
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