100% Florist-Designed and Hand-Delivered, 100% SATISFACTION GUARANTEE
At April Showers Floral Designs, we pride ourselves on being a real local florist, providing fresh and unique floral arrangements for all occasions. We are committed to ensuring customer satisfaction and safety, particularly during these challenging times of COVID-19.
Our Services
We offer a wide range of services designed to bring joy and happiness to our customers. Our services include:
- Fresh Floral Arrangements: We design and hand-deliver 100% florist-designed fresh floral arrangements. Our arrangements are made from the freshest blooms available, and we may need to replace stems or use a different vase to ensure the freshest bouquet possible.
- Gift Now, Deliver Later: With our Gift Now, Deliver Later service, you can send smiles twice. Your lucky recipient will receive a surprise email with your card message and a picture of the flowers you chose. Then, we'll contact your recipient to schedule delivery of their gorgeous floral gift.
- Wine Selection: We offer a wide selection of premium wines to perfectly pair with your floral gift. Make sure that you and the person picking up or receiving the delivery are 21 or older.
- Delivery Services: We provide same-day design and hand-delivery for local orders. We deliver to Milton, ON, and other surrounding areas such as Burlington, Puslinch, Georgetown, Mississauga, Oakville, and Acton. Delivery impacts due to COVID-19 may include restricted deliveries to hospitals, nursing homes, office buildings, and certain regional areas. We may also use no-contact delivery procedures.
Occasions
Our floral arrangements are designed for various occasions, including:
- Spring, Christmas, Graduation, Summer, Birthday, Sympathy, and Funeral
- Love and Romance
- Thinking of You, I'm Sorry
- New Baby, Get Well, Anniversary, Just Because, Thank You, and Congratulations
- Business Gifting
We also offer collections of flowers and gifts for different occasions and budgets. Our designs are customizable, so we can create the perfect floral arrangement for you.
Guarantee
We are committed to providing 100% satisfaction guarantee. We are a real local florist and ensure that every arrangement is 100% florist-designed and hand-delivered.
April Showers Floral Design: Customer Reviews and Ratings
Communication Skills and Customer Service
The communication skills and customer service of April Showers Floral Design are criticized by a few customers. Amanda Lima, for instance, rated the business with one star and commented that the male employee had zero level of accountability and terrible communication skills. Similarly, Adel Safwat rated the business with one star and mentioned that the male employee was rude and laughed at his question.
Product Quality and Satisfaction
Some customers have reported dissatisfaction with the quality of the products. Vishanti Maharaj, who rated the business with one star, mentioned that the bouquet she received was not as good as the one she purchased online. Moreover, she spent over a hundred dollars on it and was disappointed with the quality of the work.
On the other hand, some customers are satisfied with the quality of the products. For example, Justin T. rated the business with five stars and mentioned that the flowers were beautiful and made his mom smile. Similarly, Marcie Pridding rated the business with five stars and mentioned that the bouquet was absolutely gorgeous and had a lovely fragrance.
Customer Feedback and Response
The customer feedback and response time of April Showers Floral Design have been criticized by some customers. For example, Jerome Fradette rated the business with two stars and mentioned that the flower arrangement he ordered was not as pictured. He also mentioned that he sent two emails with pictures and did not receive a response. Similarly, Ben Dover rated the business with one star and mentioned that he had poor customer service and the male employee was rude and laughed at his question.
However, some customers are satisfied with the customer feedback and response time. For example, To Sports Fan rated the business with five stars and mentioned that the customer service was excellent and the business worked with him to create a beautiful bouquet. Similarly, Janet Youssef rated the business with five stars and mentioned that the floral arrangement was beautifully arranged and expertly designed.
Overall Experience and Recommendation
Overall, the customer reviews and ratings for April Showers Floral Design are mixed. Some customers are satisfied with the quality of the products and the customer service, while others are disappointed. The business needs to improve its communication skills, customer service, and product quality to satisfy all customers.
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