Illuminate Your Space with Style and Function
A Legacy of Expertise and Style
Norburn Lighting & Bath Centre has been a trusted source for lighting and bath fixtures in the Greater Vancouver area for over 30 years. Founded by Bruce and Ross Robinson in 1991, the company has grown into a leading showroom, showcasing a vast array of stylish and functional lighting solutions and bathroom fixtures. Currently owned by Brett and Leigh Robinson, the company upholds the same principles of exceptional customer service, unparalleled product selection, and competitive pricing that has made it a local favourite.
A Comprehensive Selection of Lighting Solutions
From elegant chandeliers to contemporary sconces, Norburn Lighting & Bath Centre offers an unparalleled selection of lighting fixtures. Our vast assortment caters to every taste and style, ensuring you'll find the perfect piece to illuminate your home.
Expertise at Your Service
Our team of experienced and dedicated professionals are committed to providing exceptional customer service. We are passionate about lighting and can guide you through the selection process, offering expert advice on lighting layout, color temperature, and wattage. Our team also provides comprehensive project management services for commercial lighting projects.
Quality Products at Competitive Prices
We believe in offering value without compromising quality. While we proudly showcase designer brands, we also offer competitive pricing on all our products. Our goal is to provide a traditional shopping experience where you can see, feel, and experience the products in person, without compromising affordability.
Honing Our Craft
At Norburn Lighting & Bath Centre, we are constantly evolving and staying ahead of industry trends. Our team actively participates in industry events and workshops to ensure we are equipped with the latest knowledge and skills. We are dedicated to providing innovative and inspiring lighting solutions to our valued customers.
Overall Experience
The overall experience at Norburn Lighting is a mixed bag, with some customers having excellent encounters while others had disappointing ones.
Positive Aspects
Staff and Service
Many customers praised the staff for being knowledgeable, friendly, and helpful. Some staff members, such as Peehu, Maria, Laurie H., Sally, and Allison Johns, were specifically mentioned for their exceptional service.
Product Quality and Selection
The store's selection of lighting and bath products was also widely praised, with many customers finding exactly what they needed. The quality of the products was also mentioned as being good and worth the trade-off for the slightly higher prices.
Negative Aspects
Poor Customer Service
On the other hand, some customers had poor experiences with the staff, who were perceived as being unfriendly, unhelpful, or even ignoring customers. Some customers felt that they were ignored or not taken seriously by the staff.
Communication Issues
There were also issues with communication, with some customers feeling that they were not kept informed about the status of their orders or shipments.
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