One Stop Water is a locally owned and community-based full-service water treatment and retail outlet that has been providing clean water solutions since 2002. Our business prides itself on its commitment to excellence and its combined experience of over 20 years in the water treatment industry. We understand the importance of having access to high-quality water that is free from impurities and contaminants, and we are dedicated to meeting all your water needs.
As water treatment professionals, we carry a full product line that includes water softeners, filtration systems, ultraviolet disinfection systems, reverse osmosis pure drinking water systems, and an in-store 7-stage purification and bottle sanitizing water U-fill center. We offer free water tests to all new and existing customers, so you can ensure that your water is safe and clean.
At One Stop Water, we are committed to providing the best quality products and services to our customers. We invite you to visit our store and experience our exceptional customer service.
Our Services
At One Stop Water, we offer a wide range of services designed to meet all your water needs. Here are some of the services we offer:
- Water Softeners: We offer water softeners that can help reduce the hardness of your water, making it easier to clean and maintain your appliances. Our water softeners come in a range of sizes to suit your needs.
- Filtration Systems: We offer filtration systems that can help remove impurities and contaminants from your water. Our filtration systems are designed to meet the specific needs of your water quality.
- Specialty Systems: We offer specialty systems that are designed to address specific water quality issues, such as iron, sulfur, and other contaminants.
- Drinking Water Systems: We offer drinking water systems that are designed to provide you with clean, pure drinking water. Our systems use a variety of technologies, including reverse osmosis and ultraviolet disinfection.
- Point-of-Use Filters: We offer point-of-use filters that can be installed at your sink or other water outlets. These filters are designed to remove impurities and contaminants from your water as it is being used.
- Commercial Water Softeners: We offer commercial water softeners that are designed to meet the needs of businesses and industries. Our commercial water softeners are designed to handle large volumes of water and are built to last.
- Reverse Osmosis Systems: We offer reverse osmosis systems that are designed to remove impurities and contaminants from your water. Our systems are designed to meet the specific needs of your water quality.
- Control Valves: We offer control valves that are designed to regulate the flow of water in your system. Our control valves are reliable and easy to use.
- Tanks: We offer tanks that are designed to store your water. Our tanks are durable and built to last.
At One Stop Water, we are committed to providing you with the best quality water solutions. We invite you to visit our store and experience our exceptional customer service.
Overall Experience
The reviews highlight a mix of positive and negative experiences with One Stop Water. While some customers rave about the excellent customer service, product knowledge, and prices, others express frustration with issues related to refunds, communication, and reliability.
Customer Service
Excellent Service
Many customers praise the exceptional customer service, citing the owner's and staff's friendly, helpful, and polite nature. They appreciate the extra efforts, such as carrying water bottles to and from the car.
Issues with Communication
However, one customer had a poor experience with a water leak, and despite calling the store and Hope, they received no answer or return call, leading to a negative review.
Product Knowledge
Extensive Product Knowledge
The owner's product knowledge is considered exceptional, with one customer stating it's "second to none."
Prices
Competitive Prices
Many customers appreciate the competitive pricing, with some mentioning it's cheaper than other options in Ingersoll.
Store Condition
Room for Improvement
One customer notes that the store could use a facelift, but overall, the service makes up for it.
Refund Issues
Disputes Over Refunds
Two customers express frustration with refund policies, claiming they were unfairly treated when returning water jugs or bottles, leading to negative reviews.
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